:root{font-family:Inter,ui-sans-serif,system-ui,sans-serif;color:#182321;background:#f4f7f6;font-synthesis:none}*{box-sizing:border-box}body{margin:0}button,input,textarea{font:inherit}.app{height:100vh;display:grid;grid-template-columns:68px 230px 360px 1fr;background:#fff}.rail{background:#123c35;color:#fff;display:flex;flex-direction:column;align-items:center;padding:18px 10px;gap:12px}.rail span{flex:1}.rail button{border:0;background:transparent;color:#a9c8c1;width:44px;height:44px;border-radius:12px;display:grid;place-items:center}.rail button.active,.rail button:hover{background:#1f5c51;color:#fff}.mini-logo,.brandmark{display:grid;place-items:center;font-weight:800;color:#fff;background:#1bbf83;border-radius:12px}.mini-logo{width:42px;height:42px;margin-bottom:18px}.instances{border-right:1px solid #e4eae8;background:#f7faf9;padding:18px 12px}.instances header{padding:0 10px 12px}.instances h2{font-size:18px}.instances>button,.conversation-list>button{width:100%;border:0;background:transparent;text-align:left;display:flex;gap:11px;padding:11px;border-radius:12px}.instances>button.selected,.instances>button:hover,.conversation-list>button.selected,.conversation-list>button:hover{background:#e7f5f0}.avatar{width:40px;height:40px;min-width:40px;border-radius:50%;background:#d7eee7;color:#17624f;display:grid;place-items:center;font-weight:700;text-transform:uppercase}.instances strong,.instances small{display:block}.instances small{font-size:11px;color:#68807a;margin-top:4px}.instances small svg{width:12px;height:12px;vertical-align:middle}.inbox{border-right:1px solid #e4eae8;display:flex;flex-direction:column;min-width:0}.inbox header,.chat header{height:76px;padding:14px 18px;border-bottom:1px solid #e4eae8;display:flex;align-items:center;gap:12px}.inbox h1,.inbox p,.chat h2{margin:0}.inbox h1{font-size:21px}.inbox p{font-size:12px;color:#78908a;margin-top:3px}.search{margin:14px;display:flex;align-items:center;gap:8px;background:#f2f6f5;border:1px solid #e2e9e7;border-radius:10px;padding:10px}.search svg{width:17px;color:#77908a}.search input{border:0;outline:0;background:transparent;width:100%}.inbox nav{display:flex;padding:0 12px;border-bottom:1px solid #e7ecea}.inbox nav button{border:0;background:transparent;padding:9px 8px;color:#6d827e;font-size:12px;display:flex;gap:5px}.inbox nav svg{width:14px;height:14px}.inbox nav .active{color:#13845f;border-bottom:2px solid #18a977}.conversation-list{overflow:auto}.conversation-list button{border-radius:0;padding:13px 15px;border-bottom:1px solid #edf1f0}.summary{min-width:0;flex:1}.summary strong,.summary small{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.summary small{color:#768985;font-size:12px;margin-top:5px}.meta{text-align:right}.meta time{font-size:10px;color:#82928f;display:block}.meta b{display:inline-grid;place-items:center;margin-top:8px;background:#18a977;color:#fff;border-radius:20px;min-width:20px;height:20px;font-size:11px}.chat{display:flex;flex-direction:column;min-width:400px;background:#edf5f1}.chat header{background:#fff}.chat header>span:nth-of-type(2){flex:1}.chat header small{color:#748882}.chat header button{padding:8px 12px;border:1px solid #d5e0dc;background:#fff;border-radius:8px}.chat header button.primary{background:#168966;color:#fff;border-color:#168966}.messages{flex:1;overflow:auto;padding:24px;display:flex;flex-direction:column;gap:8px;background-color:#eef4f1;background-image:radial-gradient(#dbe7e2 1px,transparent 1px);background-size:18px 18px}.bubble{max-width:72%;padding:10px 12px;border-radius:12px;box-shadow:0 1px 2px #15352b18}.bubble p{margin:0;white-space:pre-wrap}.bubble small{display:flex;align-items:center;justify-content:flex-end;gap:4px;font-size:10px;color:#73857f;margin-top:4px}.bubble small svg{width:15px;height:15px}.bubble small svg.read{color:#1594d2}.bubble.inbound{align-self:flex-start;background:#fff;border-top-left-radius:3px}.bubble.outbound{align-self:flex-end;background:#d7f6e6;border-top-right-radius:3px}.composer{display:flex;gap:10px;padding:14px;background:#fff;border-top:1px solid #dfe7e4}.composer textarea{resize:none;flex:1;border:1px solid #dce5e2;border-radius:12px;padding:12px;height:48px;outline:none}.composer button{border:0;border-radius:12px;width:48px;background:#169a70;color:#fff}.composer button:disabled{opacity:.4}.empty{flex:1;display:grid;place-items:center;text-align:center;color:#6e817c}.empty svg{width:52px;height:52px;color:#20a479}.toast{position:absolute;bottom:90px;right:20px;background:#b62929;color:#fff;border:0;padding:12px;border-radius:9px}.login{min-height:100vh;display:grid;place-items:center;background:linear-gradient(145deg,#eef8f4,#d9eee7)}.login form{width:min(400px,90vw);background:#fff;padding:36px;border-radius:18px;box-shadow:0 18px 60px #184c3c20}.brandmark{width:48px;height:48px}.login h1{margin-bottom:5px}.login p{color:#6b7d78;margin-top:0}.login label{display:block;font-size:13px;font-weight:600;margin-top:18px}.login input{display:block;width:100%;margin-top:6px;padding:12px;border:1px solid #d4dfdb;border-radius:9px}.login button{width:100%;margin-top:22px;padding:12px;border:0;border-radius:9px;background:#168966;color:#fff;font-weight:700}.error{color:#a52828;margin-top:12px;font-size:13px}@media(max-width:950px){.app{grid-template-columns:60px 300px 1fr}.instances{display:none}.inbox{grid-column:2}.chat{grid-column:3}}@media(max-width:680px){.app{display:block}.rail,.instances{display:none}.inbox{height:100vh}.chat{position:fixed;top:0;right:0;bottom:0;left:0;min-width:0}.chat:has(.empty){display:none}}.admin-layout{grid-template-columns:68px 1fr}.admin{background:#f5f8f7;min-height:100vh;padding:28px;overflow:auto}.admin>header{display:flex;align-items:center;justify-content:space-between;margin-bottom:22px}.admin h1,.admin h2,.admin h3,.admin p{margin:0}.admin>header p,.instance-card p,.drawer p{color:#70837e;margin-top:5px}.primary{background:#168966!important;color:#fff!important;border:0!important}.admin button{display:flex;align-items:center;gap:7px;border:1px solid #d7e2de;background:#fff;border-radius:9px;padding:9px 12px}.admin button svg{width:16px}.admin-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(330px,1fr));gap:16px}.instance-card{background:#fff;border:1px solid #e0e8e5;border-radius:15px;padding:18px;box-shadow:0 3px 12px #15352b0a}.card-head{display:flex;align-items:center;gap:12px}.card-head>div:nth-child(2){flex:1}.status{font-size:11px;color:#8a6a39;background:#fff4d9;border-radius:20px;padding:6px 9px;display:flex;align-items:center;gap:4px}.status svg{width:13px}.status.online{color:#167051;background:#daf5e9}.card-actions{display:flex;gap:7px;margin-top:16px;flex-wrap:wrap}.banner{padding:12px 15px;border-radius:10px;margin-bottom:16px}.banner.success{background:#dcf5e9;color:#17684f}.banner.error{background:#fde4e4}.admin-empty{text-align:center;background:#fff;border:1px dashed #cad8d3;padding:70px;border-radius:15px;color:#70837e}.admin-empty svg{width:50px;height:50px}.modal{position:fixed;top:0;right:0;bottom:0;left:0;background:#102820aa;display:grid;place-items:center;z-index:30}.modal>div{background:#fff;padding:28px;border-radius:18px;position:relative;text-align:center}.modal img{width:300px;max-width:75vw}.modal-close{position:absolute;right:10px;top:10px}.drawer{position:fixed;right:0;top:0;height:100vh;width:min(440px,95vw);z-index:25;background:#fff;box-shadow:-14px 0 40px #17362c28;padding:22px;overflow:auto}.drawer header{display:flex;justify-content:space-between;margin-bottom:20px}.agent-row{display:flex;align-items:center;gap:12px;padding:12px 0;border-bottom:1px solid #edf1f0}.agent-row>span:nth-child(2){flex:1}.agent-row small{display:block;color:#758681;margin-top:3px}.agent-row input{width:20px;height:20px}.icon-button{width:42px!important;min-width:42px!important;background:#f1f5f4!important;color:#4d6962!important;display:grid!important;place-items:center!important;border:0!important;border-radius:10px!important}.icon-button.recording{color:#c42b2b!important;background:#ffe1e1!important}.bubble img{max-width:320px;width:100%;border-radius:8px}.bubble audio{max-width:280px}.instance-card .avatar{font-size:18px}@media(max-width:680px){.admin{padding:16px}.admin>header{align-items:flex-start;gap:14px;flex-direction:column}.admin-grid{grid-template-columns:1fr}}.app.unified{grid-template-columns:68px 410px 1fr}.unified .inbox{grid-column:2}.unified .chat{grid-column:3}.channel-name{color:#168966!important;font-weight:700;margin-bottom:2px}.settings-page{min-width:0;background:#f5f8f7;overflow:auto}.settings-tabs{display:flex;gap:6px;padding:18px 28px 0}.settings-tabs button{border:0;background:#e5eeeb;padding:10px 16px;border-radius:9px}.settings-tabs button.active{background:#168966;color:#fff}.user-form{display:grid;grid-template-columns:1fr 1.3fr 1fr 160px auto;gap:10px;background:#fff;padding:16px;border-radius:14px;margin-bottom:18px}.user-form input,.user-form select{border:1px solid #d6e1dd;border-radius:9px;padding:11px}.user-form button{justify-content:center}.user-list{display:grid;gap:8px}.user-list>button{display:flex;align-items:center;text-align:left;background:#fff;border:1px solid #e0e8e5;padding:13px;border-radius:12px}.user-list>button>span:nth-child(2){flex:1}.user-list small{display:block;color:#70837e;margin-top:3px}.user-list b{font-size:12px;color:#17684f}.save-access{margin-top:20px;width:100%;justify-content:center}@media(max-width:1000px){.app.unified{grid-template-columns:60px 340px 1fr}.user-form{grid-template-columns:1fr 1fr}.user-form button{grid-column:span 2}}.new-message-button{margin-left:auto!important;width:auto!important;height:38px!important;padding:0 11px!important;display:flex!important;gap:6px;align-items:center;background:#168966!important;color:#fff!important;border:0!important;border-radius:9px!important;font-size:12px;white-space:nowrap}.new-message-button svg,.chat header button svg{width:16px;height:16px;vertical-align:middle}.new-message-modal form{width:min(480px,92vw);background:#fff;padding:28px;border-radius:16px;position:relative;box-shadow:0 20px 70px #102c2460}.new-message-modal h2{margin:0}.new-message-modal p{margin:6px 0 20px;color:#70837e}.new-message-modal label{display:block;font-size:13px;font-weight:700;margin-top:13px}.new-message-modal input,.new-message-modal select,.new-message-modal textarea{display:block;width:100%;margin-top:6px;padding:11px;border:1px solid #d6e1dd;border-radius:9px;background:#fff}.new-message-modal textarea{height:100px;resize:vertical}.new-message-modal .primary{width:100%;margin-top:18px;padding:12px;border:0;border-radius:9px;background:#168966;color:#fff;display:flex;gap:8px;justify-content:center;align-items:center}.new-message-modal .primary:disabled{opacity:.45}.new-message-modal{z-index:100!important;pointer-events:auto!important}.new-message-modal form{z-index:101;pointer-events:auto}.new-message-modal button,.new-message-modal input,.new-message-modal select,.new-message-modal textarea{pointer-events:auto!important}.new-message-error{margin-top:12px;padding:10px;border-radius:8px;background:#fde4e4;color:#9e2424;font-size:13px}.new-message-modal .primary{position:relative;z-index:2;cursor:pointer;touch-action:manipulation}.instance-card.instance-external{border-style:dashed;opacity:.86}.instance-card .external-instance-note{margin-top:12px;font-size:12px}.instance-card .card-actions .integrate-instance{border-color:#168966;color:#168966;font-weight:700}.instance-header-actions{display:flex;gap:9px;flex-wrap:wrap}.create-instance-modal form{width:min(480px,92vw);background:var(--surface);color:var(--text);padding:28px;border-radius:18px;position:relative;text-align:left}.create-instance-modal form>p{color:var(--muted);margin:6px 0 22px}.create-instance-modal label{display:block;font-size:13px;font-weight:700;margin-top:13px}.create-instance-modal input,.create-instance-modal select{display:block;width:100%;margin-top:6px;padding:12px;border:1px solid var(--border);border-radius:10px;background:var(--surface);color:var(--text)}.create-instance-modal label small{display:block;color:var(--muted);font-weight:400;margin-top:5px}.create-instance-modal .primary{width:100%;justify-content:center;margin-top:22px}:root{--accent: #168966;--accent-strong: #0f7053;--accent-soft: #e5f5ef;--rail: #103b34;--surface: #ffffff;--surface-2: #f5f8f7;--surface-3: #eef4f1;--line: #dfe8e5;--text: #182321;--muted: #70837e;--incoming: #ffffff;--outgoing: #d7f6e6;--shadow: 0 8px 28px rgba(21, 55, 45, .08)}:root[data-theme=dark]{color-scheme:dark;--accent: #31c692;--accent-strong: #21a879;--accent-soft: #173e34;--rail: #081c18;--surface: #14201d;--surface-2: #0f1917;--surface-3: #0d1715;--line: #293b36;--text: #eef7f4;--muted: #9cafaa;--incoming: #1c2b27;--outgoing: #174d3d;--shadow: 0 10px 35px rgba(0, 0, 0, .28)}:root[data-theme=orange]{--accent: #ef7d32;--accent-strong: #d6631c;--accent-soft: #fff0e5;--rail: #542c18;--surface: #fffdfb;--surface-2: #fff8f3;--surface-3: #fff3ea;--line: #f0dfd2;--text: #32231c;--muted: #8a6f61;--incoming: #ffffff;--outgoing: #ffe2ce;--shadow: 0 8px 28px rgba(112, 57, 25, .1)}html,body,#root{height:100%;overflow:hidden}body{background:var(--surface-2);color:var(--text)}.app{height:100dvh;min-height:0;overflow:hidden;background:var(--surface);color:var(--text)}.inbox,.chat,.settings-page{min-height:0;background-color:var(--surface);border-color:var(--line)}.inbox{overflow:hidden}.conversation-list{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:var(--accent) transparent}.messages{min-height:0;overflow-y:auto;overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:var(--accent) transparent;background-color:var(--surface-3)}.avatar img,.sender-avatar img,.profile-button img{width:100%;height:100%;object-fit:cover;border-radius:50%}.message-row{display:flex;align-items:flex-end;gap:7px;width:100%}.message-row.inbound{justify-content:flex-start}.message-row.outbound{justify-content:flex-end}.message-row .bubble{align-self:auto}.sender-avatar{width:27px;height:27px;min-width:27px;border-radius:50%;display:grid;place-items:center;background:var(--accent-soft);color:var(--accent);font-size:11px;font-weight:800;overflow:hidden}.sender-name{display:block;font-size:11px;color:var(--accent);margin-bottom:4px}.password-field{display:flex;position:relative}.password-field input{padding-right:46px!important}.password-field button{position:absolute!important;right:5px;top:10px;width:36px!important;height:36px;margin:0!important;padding:0!important;display:grid;place-items:center;background:transparent!important;color:#64756f!important}.password-field svg{width:19px}.emoji-control{position:relative}.emoji-picker{position:absolute;bottom:60px;left:-50px;width:270px;padding:10px;display:grid;grid-template-columns:repeat(7,1fr);gap:3px;background:var(--surface);border:1px solid var(--border);border-radius:14px;box-shadow:0 16px 50px #0002;z-index:20}.emoji-picker button{width:34px;height:34px;border:0;background:transparent;font-size:21px;padding:0}.emoji-picker button:hover{background:var(--accent-soft)}.recording-status{height:48px;flex:1;display:flex;align-items:center;gap:9px;border:1px solid color-mix(in srgb,#e14444 35%,var(--border));background:color-mix(in srgb,#e14444 8%,var(--surface));border-radius:12px;padding:0 14px;color:var(--text)}.recording-status i{width:10px;height:10px;background:#e14444;border-radius:50%;animation:recordPulse 1.1s infinite}.recording-status time{font-variant-numeric:tabular-nums;font-weight:700}.recording-status small{margin-left:auto;color:var(--muted)}@keyframes recordPulse{50%{opacity:.25;transform:scale(.75)}}.profile-button .avatar{width:34px;height:34px;min-width:34px}.profile-modal form{width:min(440px,92vw)}.profile-photo{display:flex;align-items:center;gap:12px;margin:20px 0}.profile-photo>.avatar{width:76px;height:76px;min-width:76px;font-size:26px;overflow:hidden}.profile-photo label,.profile-photo button{border:1px solid var(--border);border-radius:10px;padding:9px 12px;display:flex;align-items:center;gap:7px;cursor:pointer;background:var(--surface);color:var(--text);font-size:13px}.profile-photo svg{width:17px}.profile-modal form>label{display:block;font-weight:700;font-size:13px}.profile-modal form>label input{display:block;width:100%;padding:12px;margin:6px 0 12px;border:1px solid var(--border);border-radius:10px;background:var(--surface);color:var(--text)}.invite-form{grid-template-columns:1fr 1.35fr 170px auto}.user-editor>label{display:block;margin:12px 0;font-size:13px;font-weight:700}.user-editor>label input:not([type=checkbox]),.user-editor>label select{display:block;width:100%;margin-top:6px;padding:11px;border:1px solid var(--border);border-radius:9px;background:var(--surface);color:var(--text)}.user-editor>label input:disabled{opacity:.7}.user-editor .active-user{display:flex;align-items:center;justify-content:space-between;padding:12px;border:1px solid var(--border);border-radius:10px}.permission-actions{display:flex;gap:8px;margin:18px 0 8px}.permission-actions button{border:1px solid var(--border);background:var(--surface);color:var(--text);padding:8px 10px;border-radius:8px}.user-list .avatar{overflow:hidden}@media(max-width:1000px){.invite-form{grid-template-columns:1fr 1fr}.invite-form button{grid-column:span 2}}.conversation-list::-webkit-scrollbar,.messages::-webkit-scrollbar,.settings-page::-webkit-scrollbar{width:7px}.conversation-list::-webkit-scrollbar-thumb,.messages::-webkit-scrollbar-thumb,.settings-page::-webkit-scrollbar-thumb{background:color-mix(in srgb,var(--accent) 65%,transparent);border-radius:10px}.inbox header,.chat header,.composer{background:var(--surface);border-color:var(--line)}.search{background:var(--surface-2);border-color:var(--line)}.search input,.composer textarea{color:var(--text)}.composer textarea{background:var(--surface-2);border-color:var(--line)}.conversation-list button{color:var(--text);border-color:var(--line);transition:background .18s ease,transform .18s ease}.conversation-list button:hover{background:var(--accent-soft)}.conversation-list button.selected{background:var(--accent-soft);box-shadow:inset 3px 0 var(--accent)}.bubble{box-shadow:var(--shadow)}.bubble.inbound{background:var(--incoming)}.bubble.outbound{background:var(--outgoing)}.channel-name,.inbox nav .active{color:var(--accent)!important}.inbox nav .active{border-color:var(--accent)}.new-message-button,.composer>button:last-child,.chat header button.primary{background:var(--accent)!important;border-color:var(--accent)!important}.new-message-button:hover,.composer>button:last-child:hover{background:var(--accent-strong)!important}.avatar{background:var(--accent-soft);color:var(--accent-strong)}.rail{background:var(--rail);box-shadow:5px 0 20px #00000014;z-index:20}.mini-logo{background:var(--accent)}.theme-picker{position:relative}.theme-menu{position:absolute;left:54px;bottom:0;width:190px;padding:10px;background:var(--surface);color:var(--text);border:1px solid var(--line);border-radius:14px;box-shadow:var(--shadow)}.theme-menu strong{display:block;padding:5px 8px 8px;font-size:12px;color:var(--muted)}.theme-menu button{width:100%;height:auto;min-height:38px;display:flex;justify-content:flex-start;gap:9px;padding:8px;color:var(--text)}.theme-menu button.selected{background:var(--accent-soft);color:var(--accent-strong)}.swatch{width:16px;height:16px;border-radius:50%;border:2px solid rgba(255,255,255,.7);box-shadow:0 0 0 1px #00000026}.swatch.green{background:#168966}.swatch.dark{background:#14201d}.swatch.orange{background:#ef7d32}.settings-page,.admin{background:var(--surface-2);color:var(--text)}.instance-card,.user-form,.user-list>button,.drawer,.new-message-modal form{background:var(--surface);color:var(--text);border-color:var(--line)}.settings-tabs button{background:var(--surface);color:var(--muted)}.settings-tabs button.active{background:var(--accent);color:#fff}:root[data-theme=dark] body,:root[data-theme=dark] .app,:root[data-theme=dark] .inbox,:root[data-theme=dark] .chat,:root[data-theme=dark] .settings-page,:root[data-theme=dark] .admin{background:var(--surface-2);color:var(--text)}:root[data-theme=dark] .inbox,:root[data-theme=dark] .chat header,:root[data-theme=dark] .inbox header,:root[data-theme=dark] .composer{background:var(--surface);border-color:var(--line)}:root[data-theme=dark] .messages{background-color:#0b1513;background-image:radial-gradient(rgba(114,160,147,.18) 1px,transparent 1px)}:root[data-theme=dark] .search,:root[data-theme=dark] .composer textarea{background:#0b1513;border-color:#344b44;color:#f4fbf8}:root[data-theme=dark] .search input,:root[data-theme=dark] input,:root[data-theme=dark] textarea,:root[data-theme=dark] select{color:#f4fbf8;caret-color:var(--accent)}:root[data-theme=dark] input::placeholder,:root[data-theme=dark] textarea::placeholder{color:#839b94;opacity:1}:root[data-theme=dark] .inbox p,:root[data-theme=dark] .chat header small,:root[data-theme=dark] .summary small,:root[data-theme=dark] .meta time,:root[data-theme=dark] .empty,:root[data-theme=dark] .admin>header p,:root[data-theme=dark] .instance-card p,:root[data-theme=dark] .drawer p,:root[data-theme=dark] .agent-row small,:root[data-theme=dark] .user-list small{color:#a9bdb7}:root[data-theme=dark] .inbox nav button{color:#9eb3ad}:root[data-theme=dark] .inbox nav button:hover{color:#dcece7}:root[data-theme=dark] .inbox nav .active{color:#58dbad!important;border-color:#58dbad}:root[data-theme=dark] .conversation-list button{color:#eef7f4;border-color:#2a403a}:root[data-theme=dark] .conversation-list button:hover{background:#19372f}:root[data-theme=dark] .conversation-list button.selected{background:#1b4d3f;box-shadow:inset 4px 0 #45d4a2}:root[data-theme=dark] .channel-name{color:#58dbad!important}:root[data-theme=dark] .bubble.inbound{background:#20302c;color:#f4fbf8}:root[data-theme=dark] .bubble.outbound{background:#1b5c49;color:#f7fffc}:root[data-theme=dark] .bubble small{color:#b0c4be}:root[data-theme=dark] .sender-name{color:#62e1b4}:root[data-theme=dark] .chat header button:not(.primary),:root[data-theme=dark] .admin button:not(.primary),:root[data-theme=dark] .card-actions button,:root[data-theme=dark] .permission-actions button{background:#20302c!important;color:#eaf5f1!important;border-color:#3b514b!important}:root[data-theme=dark] .chat header button:not(.primary):hover,:root[data-theme=dark] .admin button:not(.primary):hover{background:#2a4039!important;border-color:#527068!important}:root[data-theme=dark] .icon-button{background:#20332e!important;color:#d8ebe5!important;border:1px solid #385049!important}:root[data-theme=dark] .icon-button:hover{background:#29433c!important;color:#fff!important}:root[data-theme=dark] .composer>button:last-child{color:#fff!important}:root[data-theme=dark] .instance-card,:root[data-theme=dark] .user-form,:root[data-theme=dark] .user-list>button,:root[data-theme=dark] .drawer,:root[data-theme=dark] .new-message-modal form,:root[data-theme=dark] .modal>div{background:#172622;color:#f4fbf8;border-color:#314740;box-shadow:0 8px 30px #0000004d}:root[data-theme=dark] .user-form input,:root[data-theme=dark] .user-form select,:root[data-theme=dark] .new-message-modal input,:root[data-theme=dark] .new-message-modal select,:root[data-theme=dark] .new-message-modal textarea,:root[data-theme=dark] .user-editor input,:root[data-theme=dark] .user-editor select,:root[data-theme=dark] .profile-modal input{background:#0d1916!important;color:#f4fbf8!important;border-color:#3a514a!important}:root[data-theme=dark] .settings-tabs button{background:#1c2d28;color:#b5c8c2}:root[data-theme=dark] .settings-tabs button.active{background:var(--accent);color:#06251b}:root[data-theme=dark] .status{background:#3b321f;color:#f3cf86}:root[data-theme=dark] .status.online{background:#153d31;color:#77e3bd}:root[data-theme=dark] .banner.success{background:#173e32;color:#90eacb}:root[data-theme=dark] .banner.error{background:#462526;color:#ffb8b8;color-scheme:dark}:root[data-theme=dark] .theme-menu{background:#172622;border-color:#3b514b}@media(max-width:760px){.app.unified{display:grid;grid-template-columns:56px minmax(280px,42vw) 1fr}.rail{display:flex;padding:12px 6px}.inbox header{padding:10px 12px}.new-message-button{width:38px!important;padding:0!important;justify-content:center;font-size:0}.new-message-button svg{margin:0}.messages{padding:14px}.bubble{max-width:88%}}@media(max-width:620px){.app.unified{display:grid;grid-template-columns:52px 1fr}.unified .inbox{grid-column:2}.unified .chat{position:fixed;left:52px;right:0;top:0;bottom:0;z-index:10}.unified .chat:has(.empty){display:none}.theme-menu{left:46px}}.login button:disabled{opacity:.5}.login-link{display:block;text-align:right;margin-top:10px;color:#168966;font-size:13px;font-weight:700;text-decoration:none}.login-link.standalone{text-align:center;margin-top:22px}.login-notice{margin-top:18px;padding:13px;border-radius:9px;background:#e3f5ed;color:#17624f;font-size:14px;line-height:1.45}.settings-tabs button{display:inline-flex;align-items:center;gap:7px}.settings-tabs svg{width:17px;height:17px}.ai-admin{max-width:1280px}.ai-admin>header>svg{width:42px;height:42px;color:var(--accent,#15936f)}.ai-period{display:flex;justify-content:flex-end;margin:12px 0}.ai-period label{display:flex;align-items:center;gap:10px}.ai-period select{padding:10px 14px;border:1px solid var(--border,#d8e4df);border-radius:10px;background:var(--surface,#fff);color:inherit}.ai-metrics{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin:22px 0}.ai-metrics article{background:var(--surface,#fff);border:1px solid var(--border,#d8e4df);border-radius:18px;padding:22px;display:flex;flex-direction:column;gap:8px}.ai-metrics strong{font-size:28px}.ai-metrics small,.ai-metrics span,.ai-footnote{color:var(--muted,#71817b)}.ai-table{background:var(--surface,#fff);border:1px solid var(--border,#d8e4df);border-radius:18px;overflow:hidden}.ai-table>div{display:grid;grid-template-columns:1.2fr 1.5fr .7fr .8fr .8fr;gap:14px;padding:14px 18px;border-bottom:1px solid var(--border,#d8e4df)}.ai-table-head{font-size:12px;text-transform:uppercase;color:var(--muted,#71817b);font-weight:700}.ai-footnote{margin-top:14px}.question-suggestions{display:flex;flex-wrap:wrap;gap:9px;margin:24px 0 14px}.question-suggestions button{border:1px solid var(--border,#d8e4df);border-radius:999px;padding:9px 13px;background:var(--surface,#fff);color:inherit}.ai-question{display:grid;grid-template-columns:1fr auto;gap:12px}.ai-question textarea{min-height:100px;border:1px solid var(--border,#d8e4df);border-radius:16px;padding:16px;background:var(--surface,#fff);color:inherit;font:inherit;resize:vertical}.ai-question button{align-self:stretch}.ai-answer{margin-top:22px;background:var(--surface,#fff);border:1px solid var(--border,#d8e4df);border-radius:18px;padding:24px}.ai-answer p{white-space:pre-wrap;line-height:1.6}.ai-answer a{display:block;padding:10px 0;color:var(--accent,#15936f)}.transcription{display:flex;gap:8px;margin-top:8px;padding:10px;border-radius:10px;background:#0000000f;font-size:13px;line-height:1.4}.transcription svg{width:16px;height:16px;flex:none}.transcription span{display:flex;flex-direction:column;gap:3px}.transcription.failed{color:#b42318}@media(max-width:800px){.ai-metrics{grid-template-columns:1fr}.ai-table{overflow-x:auto}.ai-table>div{min-width:720px}.ai-question{grid-template-columns:1fr}.settings-tabs{overflow-x:auto}}.evaluation-card{display:flex;gap:12px;margin:12px 16px 0;padding:14px 16px;border:1px solid color-mix(in srgb,var(--accent,#15936f) 35%,var(--border,#d8e4df));border-radius:14px;background:color-mix(in srgb,var(--accent,#15936f) 8%,var(--surface,#fff));color:inherit}.evaluation-card>svg{width:22px;min-width:22px;color:var(--accent,#15936f)}.evaluation-card p{margin:5px 0 8px;color:var(--muted,#71817b)}.evaluation-points{display:flex;flex-wrap:wrap;gap:6px}.evaluation-points button{border:1px solid var(--border,#d8e4df);background:var(--surface,#fff);color:inherit;border-radius:999px;padding:6px 9px;font-size:12px;cursor:pointer}.quality-admin{max-width:1500px}.quality-admin>header>svg{width:44px;height:44px;color:var(--accent)}.quality-filters{display:flex;gap:12px;justify-content:flex-end;margin:-8px 0 18px}.quality-filters label{font-size:12px;color:var(--muted);display:flex;align-items:center;gap:8px}.quality-filters select{padding:9px 12px;border:1px solid var(--border);border-radius:9px;background:var(--surface);color:var(--text)}.quality-summary{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin-bottom:20px}.quality-summary article{display:flex;align-items:center;gap:13px;padding:18px;background:var(--surface);border:1px solid var(--border);border-radius:15px}.quality-summary svg{width:28px;color:var(--accent)}.quality-summary span,.quality-summary small{display:block}.quality-summary small{color:var(--muted);margin-bottom:4px}.quality-ranking{display:grid;gap:13px}.quality-ranking>h2{margin-bottom:2px}.quality-ranking>article{background:var(--surface);border:1px solid var(--border);border-radius:16px;padding:18px}.quality-person{display:flex;align-items:center;gap:11px}.quality-person>b{width:25px;color:var(--muted)}.quality-person>span:nth-child(3){flex:1}.quality-person small{display:block;color:var(--muted);margin-top:3px}.quality-person em{width:55px;height:55px;border-radius:50%;display:grid;place-items:center;font-size:20px;font-weight:800;font-style:normal}.quality-person em.great{background:#d8f5e8;color:#116747}.quality-person em.good{background:#fff1c9;color:#845d0c}.quality-person em.attention{background:#fde0df;color:#9d2925}.quality-metrics{display:grid;grid-template-columns:repeat(8,minmax(90px,1fr));gap:8px;margin:17px 0}.quality-metrics span{padding:10px;background:var(--surface-2, #f4f7f6);border-radius:10px}.quality-metrics small,.quality-metrics strong{display:block}.quality-metrics small{color:var(--muted);font-size:10px;margin-bottom:4px}.quality-dimensions{display:grid;grid-template-columns:repeat(5,1fr);gap:12px}.quality-dimensions label>span{display:flex;justify-content:space-between;font-size:11px;color:var(--muted);min-height:28px}.quality-dimensions progress{width:100%;height:8px;accent-color:var(--accent)}.quality-bottom{display:grid;grid-template-columns:repeat(3,1fr);gap:15px;margin-top:20px}.quality-bottom section{background:var(--surface);border:1px solid var(--border);border-radius:15px;padding:17px}.trend-row{display:flex;justify-content:space-between;gap:10px;padding:10px 0;border-bottom:1px solid var(--border);font-size:12px}.trend-row b{text-align:right}.quality-note{display:flex;gap:8px;align-items:center;color:var(--muted);font-size:12px;margin-top:14px}.quality-note svg{width:17px}.quality-admin h2{font-size:17px}@media(max-width:1100px){.quality-metrics{grid-template-columns:repeat(4,1fr)}.quality-dimensions{grid-template-columns:repeat(2,1fr)}}@media(max-width:750px){.quality-summary,.quality-bottom{grid-template-columns:1fr}.quality-filters{justify-content:flex-start;flex-wrap:wrap}.quality-metrics{grid-template-columns:repeat(2,1fr)}.quality-dimensions{grid-template-columns:1fr}.trend-row{display:block}.trend-row b{display:block;text-align:left;margin-top:4px}}.inbox nav button{align-items:center}.nav-count{display:inline-grid;place-items:center;min-width:19px;height:19px;padding:0 5px;margin-left:2px;border-radius:999px;background:var(--accent);color:#fff;font-size:10px}.nav-count.attention{background:#ef8a2f}.conversation-list button.has-new-message:not(.selected){background:color-mix(in srgb,#ef8a2f 13%,var(--surface));box-shadow:inset 4px 0 #ef8a2f}.conversation-list button.has-new-message .summary strong{font-weight:850}.internal-notes{flex:none;max-height:150px;overflow-y:auto;padding:9px 18px;border-bottom:1px solid color-mix(in srgb,#ef8a2f 30%,var(--line));background:color-mix(in srgb,#ef8a2f 9%,var(--surface))}.internal-notes article{display:flex;gap:9px;padding:8px 0}.internal-notes article+article{border-top:1px solid color-mix(in srgb,#ef8a2f 20%,var(--line))}.internal-notes svg{width:19px;flex:none;color:#d66d18}.internal-notes strong,.internal-notes p,.internal-notes small{display:block;margin:0}.internal-notes strong{color:#b85712;font-size:12px}.internal-notes p{margin:3px 0;color:var(--text);font-size:13px}.internal-notes small{color:var(--muted);font-size:10px}.internal-warning{display:flex;align-items:center;gap:7px;margin-top:12px;padding:10px;border-radius:9px;background:color-mix(in srgb,#ef8a2f 12%,var(--surface));color:#b85712;font-size:12px}.internal-warning svg{width:17px}.notification-stack{position:fixed;z-index:80;top:18px;right:18px;display:grid;gap:10px;width:min(390px,calc(100vw - 36px))}.notification-stack>button{display:flex;align-items:flex-start;gap:11px;width:100%;padding:14px;border:1px solid color-mix(in srgb,var(--accent) 40%,var(--line));border-radius:13px;background:var(--surface);color:var(--text);box-shadow:0 14px 45px #0003;text-align:left;cursor:pointer;animation:notification-enter .22s ease-out}.notification-stack svg{width:21px;color:var(--accent);flex:none}.notification-stack span,.notification-stack strong,.notification-stack small{display:block}.notification-stack span{min-width:0}.notification-stack small{margin-top:4px;color:var(--muted);line-height:1.35}@keyframes notification-enter{0%{opacity:0;transform:translateY(-8px)}}@media(max-width:680px){.notification-stack{top:10px;right:10px;width:calc(100vw - 20px)}}:root{--radius-sm: 10px;--radius-md: 14px;--radius-lg: 20px;--radius-xl: 28px;--ease: cubic-bezier(.2, .8, .2, 1)}:root[data-theme=orange]{--accent: #ff6814;--accent-strong: #e74f00;--accent-soft: #fff0e7;--rail: #211812;--surface: #fffdfb;--surface-2: #faf7f4;--surface-3: #f6f1ed;--line: #eadfd8;--text: #241c18;--muted: #7f7068;--incoming: #ffffff;--outgoing: #fff0e5;--shadow: 0 16px 45px rgba(62, 31, 13, .09)}button,a,input,textarea,select{transition:border-color .18s var(--ease),background .18s var(--ease),color .18s var(--ease),transform .18s var(--ease),box-shadow .18s var(--ease)}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:3px solid color-mix(in srgb,var(--accent) 25%,transparent);outline-offset:2px}button:not(:disabled){cursor:pointer}.login-v3{min-height:100dvh;display:grid;grid-template-columns:minmax(520px,1.08fr) minmax(520px,.92fr);overflow:auto;background:#fffaf7}.login-story{position:relative;overflow:hidden;display:flex;flex-direction:column;justify-content:space-between;min-height:100dvh;padding:clamp(30px,5vw,76px);color:#fff;background:radial-gradient(circle at 12% 14%,rgba(255,255,255,.18) 0 2px,transparent 3px) 0 0/22px 22px,radial-gradient(circle at 82% 45%,rgba(255,255,255,.25),transparent 27%),linear-gradient(135deg,#ff4f00,#ff7417 48%,#ff9a4d)}.login-story:before,.login-story:after{content:"";position:absolute;border:1px solid rgba(255,255,255,.17);border-radius:50%;pointer-events:none}.login-story:before{width:620px;height:620px;left:-290px;top:-270px}.login-story:after{width:520px;height:520px;right:-250px;bottom:-210px}.login-story-brand,.login-form-brand{position:relative;z-index:1;display:flex;align-items:center;gap:12px;font-weight:800;letter-spacing:-.02em}.login-story-brand img{width:48px;height:48px;border-radius:14px;box-shadow:0 12px 30px #75210047}.login-story-copy{position:relative;z-index:1;max-width:680px}.login-story-copy .eyebrow{font-size:12px;font-weight:800;letter-spacing:.18em;opacity:.8}.login-story-copy h1{margin:18px 0;max-width:650px;font-size:clamp(46px,5.2vw,82px);line-height:.98;letter-spacing:-.055em;font-weight:450}.login-story-copy h1 strong{display:block;font-weight:850}.login-story-copy p{max-width:570px;font-size:clamp(17px,1.4vw,22px);line-height:1.6;color:#ffffffd6}.login-benefits{position:relative;z-index:1;display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.login-benefits article{display:flex;gap:11px;padding:15px;border:1px solid rgba(255,255,255,.2);border-radius:16px;background:#ffffff17;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}.login-benefits svg{width:22px;flex:none}.login-benefits span,.login-benefits strong,.login-benefits small{display:block}.login-benefits strong{font-size:12px}.login-benefits small{margin-top:4px;line-height:1.35;color:#ffffffb8}.login-copyright{position:relative;z-index:1;color:#ffffffb3}.login-panel{display:grid;place-items:center;min-height:100dvh;padding:clamp(28px,6vw,90px);background:radial-gradient(circle at 90% 20%,#ffe7d9,transparent 28%),linear-gradient(145deg,#fffaf7,#fff)}.login-v3 .login-panel form{width:min(510px,100%);padding:clamp(30px,4vw,54px);border:1px solid rgba(255,104,20,.1);border-radius:30px;background:#ffffffe0;box-shadow:0 28px 90px #542b1421;-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px)}.login-form-brand{padding-bottom:26px;border-bottom:1px solid #eee5df}.login-form-brand img{width:62px;height:62px;border-radius:18px;box-shadow:0 10px 28px #ff681438}.login-form-brand span,.login-form-brand strong,.login-form-brand small{display:block}.login-form-brand strong{font-size:22px;color:#2a211c}.login-form-brand small{margin-top:2px;color:#ff6814;text-transform:uppercase;font-size:10px;letter-spacing:.16em}.login-welcome{margin:28px 0 8px}.login-welcome>span{color:#ff6814;font-weight:800;font-size:12px;text-transform:uppercase;letter-spacing:.09em}.login-welcome h2{margin:7px 0 5px;font-size:30px;letter-spacing:-.035em;color:#251d19}.login-welcome p{margin:0;color:#81736b}.login-v3 .login-panel label{margin-top:20px;color:#3a2e28}.login-input,.login-v3 .password-field{position:relative;display:flex;align-items:center;margin-top:7px}.login-input>svg{position:absolute;left:15px;width:19px;color:#9b8b82}.login-v3 .login-panel input{height:52px;margin:0;border:1px solid #dfd5cf;border-radius:13px;background:#fff;color:#251d19}.login-input input{padding-left:46px!important}.login-v3 .login-panel input:focus{border-color:#ff6814;box-shadow:0 0 0 4px #ff681414}.login-v3 .login-link{color:#eb5c0d}.login-v3 .login-submit{display:flex;align-items:center;justify-content:center;gap:9px;height:54px;margin-top:26px;border-radius:13px;background:linear-gradient(100deg,#ff6814,#f04b00);box-shadow:0 13px 28px #ff681433}.login-v3 .login-submit:hover{transform:translateY(-2px);box-shadow:0 17px 34px #ff681448}.login-v3 .login-submit svg{width:19px}.login-help{margin:24px 0 0!important;padding-top:20px;border-top:1px solid #eee5df;text-align:center;font-size:12px;color:#95877e!important}.brandmark,.mini-logo{overflow:hidden;padding:0;background:transparent!important;box-shadow:0 8px 25px #0003}.brandmark img,.mini-logo img{width:100%;height:100%;object-fit:cover}.brandmark{width:58px;height:58px}.mini-logo{width:44px;height:44px;border-radius:14px}.app.unified{grid-template-columns:76px minmax(330px,390px) minmax(520px,1fr)}.rail{padding:16px 12px;gap:8px;border-right:1px solid rgba(255,255,255,.06)}.rail button{width:48px;height:48px;border-radius:15px}.rail button:hover{transform:translateY(-1px)}.inbox>header,.chat>header{min-height:82px;height:82px;padding:16px 20px}.inbox>header h1{font-size:23px;letter-spacing:-.035em}.new-message-button{height:42px!important;border-radius:12px!important;box-shadow:0 8px 20px color-mix(in srgb,var(--accent) 24%,transparent)}.search{margin:16px;min-height:48px;padding:12px 14px;border-radius:14px}.inbox nav{gap:3px;padding:0 14px}.inbox nav button{flex:1;justify-content:center;padding:12px 7px;border-radius:10px 10px 0 0}.conversation-list{padding:8px}.conversation-list button{min-height:76px;margin:4px 0;padding:13px;border:0;border-radius:15px}.conversation-list button.selected{box-shadow:inset 4px 0 var(--accent),var(--shadow)}.conversation-list .avatar{width:45px;height:45px;min-width:45px}.summary strong{font-size:14px}.channel-name{font-weight:700;font-size:10px!important;text-transform:uppercase;letter-spacing:.03em}.chat>header h2{font-size:20px;letter-spacing:-.025em}.chat>header button{min-height:40px;border-radius:12px}.messages{padding:clamp(18px,2.4vw,34px);gap:10px}.bubble{max-width:min(76%,780px);padding:12px 14px;border-radius:16px}.bubble.inbound{border-top-left-radius:5px}.bubble.outbound{border-top-right-radius:5px}.bubble p{line-height:1.48}.composer{padding:13px 16px;gap:8px}.composer textarea{height:50px;border-radius:15px}.composer>button,.composer .icon-button{border-radius:14px!important}.empty>div{max-width:420px;padding:38px;border:1px solid var(--line);border-radius:24px;background:color-mix(in srgb,var(--surface) 88%,transparent);box-shadow:var(--shadow)}.empty svg{padding:12px;width:64px;height:64px;border-radius:20px;background:var(--accent-soft)}.modal{padding:18px;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px)}.new-message-modal form,.modal>div{border-radius:24px;box-shadow:0 28px 90px #0004}.admin{padding:clamp(20px,3vw,44px)}.admin>header h1{font-size:clamp(27px,3vw,42px);letter-spacing:-.045em}.admin-grid{gap:18px}.instance-card,.quality-ranking>article,.quality-bottom section,.ai-metrics article,.ai-table{border-radius:20px;box-shadow:var(--shadow)}.instance-card{padding:21px}.settings-tabs{position:sticky;top:0;z-index:5;padding:8px;border:1px solid var(--line);border-radius:16px;background:color-mix(in srgb,var(--surface) 92%,transparent);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px)}@media(max-width:1120px){.login-v3{grid-template-columns:.9fr 1.1fr}.login-story{padding:42px}.login-benefits{grid-template-columns:1fr}.login-benefits article:nth-child(3){display:none}.app.unified{grid-template-columns:68px 330px minmax(420px,1fr)}}@media(max-width:820px){.login-v3{display:block;background:linear-gradient(150deg,#ff5605,#ff8c3b);padding:22px}.login-story{min-height:auto;padding:20px 14px 34px;background:transparent}.login-story-copy h1{font-size:42px}.login-story-copy p{font-size:16px}.login-benefits,.login-copyright{display:none}.login-panel{min-height:auto;padding:0;background:transparent}.login-v3 .login-panel form{border-radius:25px;padding:30px 24px}}@media(max-width:680px){.app.unified{display:grid;grid-template-columns:1fr;padding-bottom:68px}.app.unified .rail{display:flex;position:fixed;z-index:100;inset:auto 0 0 0;width:100%;height:68px;flex-direction:row;justify-content:center;padding:8px 12px;border:0;border-top:1px solid var(--line)}.app.unified .rail .mini-logo,.app.unified .rail>span{display:none}.app.unified .rail button{width:46px;height:46px}.app.unified .inbox{grid-column:1;height:calc(100dvh - 68px)}.app.unified .chat{bottom:68px}.chat>header{padding:10px 13px}.chat>header button{padding:8px;font-size:0}.chat>header button svg{margin:0}.messages{padding:14px 10px}.bubble{max-width:88%}.composer{padding:9px}.recording-status small{display:none}.admin-layout .rail{display:flex}}.commercial-toolbar{display:flex;gap:10px;align-items:end;padding:12px 18px;background:linear-gradient(90deg,#fff7ed,#fff);border-bottom:1px solid #fed7aa;overflow-x:auto}.commercial-toolbar label{min-width:170px;display:grid;gap:4px}.commercial-toolbar label:first-child{min-width:210px}.commercial-toolbar span{font-size:11px;font-weight:800;text-transform:uppercase;color:#9a3412}.commercial-toolbar input,.commercial-toolbar select{height:38px;border:1px solid #fdba74;border-radius:10px;background:#fff;padding:0 10px;color:#17211d}.commercial-toolbar button{white-space:nowrap;height:38px;border-color:#fdba74;color:#9a3412}.commercial-notes{display:flex;gap:10px;padding:10px 18px;background:#fffbeb;border-bottom:1px solid #fde68a;overflow-x:auto}.commercial-notes article{min-width:240px;max-width:360px;background:#fff;border:1px solid #fde68a;border-radius:12px;padding:10px}.commercial-notes p{margin:5px 0}.commercial-notes time{font-size:11px;color:#78716c}.instance-alias{display:block;color:#ea580c;font-size:12px;margin-top:3px}html[data-theme=dark] .commercial-toolbar{background:linear-gradient(90deg,#2b160d,#17201c);border-color:#7c2d12}html[data-theme=dark] .commercial-toolbar input,html[data-theme=dark] .commercial-toolbar select{background:#101a16;color:#fff;border-color:#9a3412}html[data-theme=dark] .commercial-notes{background:#21170e;border-color:#713f12}html[data-theme=dark] .commercial-notes article{background:#15211c;border-color:#713f12;color:#f8fafc}@media(max-width:800px){.commercial-toolbar{padding:9px;gap:8px}.commercial-toolbar label{min-width:150px}.commercial-toolbar label:first-child{min-width:180px}}.commercial-products{display:flex;gap:7px;padding:7px 18px;background:#fff;border-bottom:1px solid #fed7aa;overflow-x:auto}.commercial-products span{white-space:nowrap;background:#ffedd5;color:#9a3412;border-radius:999px;padding:5px 10px;font-size:12px;font-weight:700}.commercial-settings-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.commercial-settings-grid article{background:var(--surface,#fff);padding:18px;border:1px solid var(--border,#ddd);border-radius:18px}.settings-row{width:100%;display:flex;justify-content:space-between;margin-top:7px;text-align:left}.settings-row small{opacity:.7}.commercial-settings-grid .primary{margin:8px 0}@media(max-width:760px){.commercial-settings-grid{grid-template-columns:1fr}}:root{--v32-radius: 10px;--v32-radius-lg: 14px;--v32-field-h: 34px;--v32-danger: #c2410c;--v32-danger-soft: #fee2e2;--v32-warn: #b45309;--v32-warn-soft: #fef3c7;--v32-ok: #1a7f45;--v32-ok-soft: #e7f6ec;--v32-panel-w: 350px;--v32-rail: 68px;--v32-list: 380px}html[data-theme=dark]{--v32-danger: #fca5a5;--v32-danger-soft: #45201c;--v32-warn: #fde68a;--v32-warn-soft: #422006;--v32-ok: #86efac;--v32-ok-soft: #14351f}.app.unified{grid-template-columns:var(--v32-rail) var(--v32-list) minmax(0,1fr)}.app.unified:has(.atomic-panel){grid-template-columns:var(--v32-rail) var(--v32-list) minmax(0,1fr) var(--v32-panel-w)}@media(max-width:1400px){.app.unified{--v32-list: 330px}.app.unified:has(.atomic-panel){--v32-panel-w: 315px}}.chat header.chat-head{display:flex;align-items:center;flex-wrap:wrap;gap:10px 12px;padding:12px 20px;height:auto;min-height:68px;background:var(--surface, #fff);border-bottom:1px solid var(--line, #e5e7eb)}.back-to-list{display:none}.chat-id{flex:1 1 240px;min-width:240px;display:grid;gap:3px}.chat-id h2{margin:0;font-size:17px;font-weight:650;letter-spacing:-.015em;line-height:1.2;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-id small{display:flex;align-items:center;flex-wrap:wrap;gap:6px;font-size:12px;color:var(--muted, #6b7280)}.chat-head .phone-copy{padding:2px 9px;height:auto;line-height:1.5;border:1px solid var(--line, #e5e7eb);border-radius:999px;background:transparent;color:var(--text, #111827);font-size:12px;font-variant-numeric:tabular-nums;cursor:pointer}.chat-head .phone-copy:hover{border-color:var(--accent, #ff6814);color:var(--accent-strong, #e74f00)}.chat-city:before,.chat-origin:before{content:"·";margin-right:6px;opacity:.55}.chat-city{font-weight:500;color:var(--text, #111827)}.chat-atomic{display:flex;align-items:center;flex-wrap:wrap;gap:8px}@media(max-width:1500px){.app.unified:has(.atomic-panel) .chat-atomic,.app.unified:has(.atomic-panel) .chat-actions{flex:1 1 100%}.app.unified:has(.atomic-panel) .chat-actions{justify-content:flex-start}}.customer-chip{display:grid;gap:1px;text-align:left;padding:5px 13px;height:auto;max-width:220px;border:1px solid var(--line, #e5e7eb);border-left:3px solid var(--accent, #ff6814);border-radius:var(--v32-radius);background:transparent;cursor:pointer}.customer-chip strong{font-size:11px;font-weight:700;letter-spacing:.02em;text-transform:uppercase;line-height:1.3;color:var(--text, #111827);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.customer-chip small{font-size:11.5px;color:var(--muted, #6b7280);font-variant-numeric:tabular-nums}.customer-chip:hover{background:color-mix(in srgb,var(--accent, #ff6814) 7%,transparent)}.atomic-link{height:32px;padding:0 12px;border:1px solid var(--line, #e5e7eb);border-radius:var(--v32-radius);background:transparent;color:var(--text, #111827);font-size:12.5px;white-space:nowrap}.atomic-link:hover{border-color:var(--accent, #ff6814);color:var(--accent-strong, #e74f00)}.atomic-link.ghost{color:var(--muted, #6b7280)}.chat-actions{display:flex;align-items:center;flex-wrap:wrap;gap:8px}.chat-actions button{height:36px;padding:0 15px;border-radius:var(--v32-radius);font-size:13.5px;white-space:nowrap}.chat-actions .danger-ghost{border:1px solid var(--line, #e5e7eb);background:transparent;color:var(--muted, #6b7280)}.chat-actions .danger-ghost:hover{border-color:var(--v32-danger);background:var(--v32-danger-soft);color:var(--v32-danger)}.commercial-bar{display:flex;align-items:flex-end;gap:10px;padding:10px 20px;background:color-mix(in srgb,var(--accent, #ff6814) 4%,var(--surface, #fff));border-top:1px solid var(--line, #e5e7eb);flex-wrap:wrap;row-gap:12px}.commercial-bar label{display:grid;gap:3px;flex:1 1 170px;min-width:150px;max-width:260px}.commercial-bar .cb-lead{flex:1 1 200px;max-width:300px}.commercial-bar label>span{font-size:9.5px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:var(--muted, #6b7280);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.commercial-bar input,.commercial-bar select{height:var(--v32-field-h);min-width:0;width:100%;border:1px solid var(--line, #e5e7eb);border-radius:var(--v32-radius);background:var(--surface, #fff);padding:0 10px;color:var(--text, #111827);font-size:13px}.commercial-bar .cb-lead input{min-width:0;width:100%}.commercial-bar input:focus,.commercial-bar select:focus{outline:none;border-color:var(--accent, #ff6814);box-shadow:0 0 0 3px color-mix(in srgb,var(--accent, #ff6814) 16%,transparent)}.cb-actions{display:flex;flex-wrap:wrap;gap:6px;margin-left:auto;align-self:flex-end}.cb-actions button{display:inline-flex;align-items:center;gap:5px;height:var(--v32-field-h);padding:0 11px;border:1px solid var(--line, #e5e7eb);border-radius:var(--v32-radius);background:var(--surface, #fff);color:var(--text, #111827);font-size:12.5px;white-space:nowrap}.cb-actions button svg{width:13px;height:13px}.cb-actions button:hover{border-color:var(--accent, #ff6814);color:var(--accent-strong, #e74f00)}.cb-actions button.active{background:var(--accent, #ff6814);border-color:var(--accent, #ff6814);color:#fff}.cb-actions button b{min-width:17px;padding:0 4px;border-radius:999px;background:color-mix(in srgb,var(--accent, #ff6814) 18%,transparent);color:var(--accent-strong, #b3450f);font-size:10.5px;text-align:center}html[data-theme=dark] .commercial-bar input,html[data-theme=dark] .commercial-bar select,html[data-theme=dark] .cb-actions button{background:color-mix(in srgb,var(--surface, #14201d) 70%,#000)}.conversation-list .summary strong{display:flex;align-items:baseline;gap:8px;min-width:0;font-size:14px}.list-phone{font-style:normal;font-weight:500;font-size:11.5px;color:var(--muted, #6b7280);font-variant-numeric:tabular-nums;white-space:nowrap}.list-tags{display:flex;flex-wrap:wrap;gap:5px;margin:4px 0 2px}.list-tags b{padding:1.5px 7px;border-radius:5px;font-size:9.5px;font-weight:700;letter-spacing:.04em;text-transform:uppercase}.tag-instance{background:color-mix(in srgb,var(--accent, #ff6814) 13%,transparent);color:var(--accent-strong, #b3450f)}.tag-brand{background:color-mix(in srgb,var(--text, #111827) 8%,transparent);color:var(--text, #111827)}.tag-wait{background:var(--v32-warn-soft);color:var(--v32-warn);text-transform:none;letter-spacing:0}.tag-wait.urgente{background:var(--v32-danger-soft);color:var(--v32-danger)}.tag-user{display:inline-flex;align-items:center;gap:4px;padding-left:2px;background:var(--v32-ok-soft, #e7f6ec);color:var(--v32-ok, #1a7f45);text-transform:none;letter-spacing:0}.tag-user img,.tag-user i{width:14px;height:14px;border-radius:50%;object-fit:cover;flex:none}.tag-user i{display:grid;place-items:center;background:var(--v32-ok, #1a7f45);color:#fff;font-size:8px;font-style:normal;font-weight:700;line-height:1}.tag-livre{background:transparent;color:var(--muted, #6b7280);border:1px dashed color-mix(in srgb,var(--muted, #6b7280) 45%,transparent);padding-block:.5px;text-transform:none;letter-spacing:0}.list-discard{display:inline-block;margin-top:6px;padding:2px 9px;border-radius:999px;border:1px solid transparent;font-size:11px;font-weight:600;color:var(--muted, #6b7280);cursor:pointer;opacity:0;transition:opacity .15s,background .15s,color .15s}.conversation-list button:hover .list-discard,.conversation-list button:focus-within .list-discard{opacity:1}.list-discard:hover{background:var(--v32-danger-soft);border-color:var(--v32-danger);color:var(--v32-danger)}@media(hover:none){.list-discard{opacity:1}}.atomic-panel{display:flex;flex-direction:column;min-width:0;height:100vh;overflow-y:auto;background:var(--surface, #fff);border-left:1px solid var(--line, #e5e7eb)}.atomic-panel>header{position:sticky;top:0;z-index:2;display:flex;align-items:center;gap:8px;padding:14px 16px;background:var(--surface, #fff);border-bottom:1px solid var(--line, #e5e7eb)}.atomic-panel>header>div{flex:1;display:grid;gap:1px;min-width:0}.atomic-panel>header strong{font-size:14px;letter-spacing:-.01em}.atomic-panel>header small{font-size:11px;color:var(--muted, #6b7280)}.atomic-panel .icon{width:30px;height:30px;padding:0;display:grid;place-items:center;border:1px solid var(--line, #e5e7eb);border-radius:9px;background:transparent;color:var(--muted, #6b7280)}.atomic-panel .icon svg{width:15px;height:15px}.atomic-panel .icon:hover{color:var(--accent-strong, #e74f00);border-color:var(--accent, #ff6814)}.atomic-tabs{display:flex;gap:4px;padding:3px;background:color-mix(in srgb,var(--text, #111827) 6%,transparent);border-radius:var(--v32-radius)}.atomic-tabs button{flex:1;height:30px;border:0;border-radius:8px;background:transparent;color:var(--muted, #6b7280);font-size:12.5px;font-weight:600}.atomic-tabs button.active{background:var(--surface, #fff);color:var(--text, #111827);box-shadow:0 1px 3px #00000014}.atomic-alert{margin:12px 16px 0;padding:9px 12px;border-radius:var(--v32-radius);background:color-mix(in srgb,var(--accent, #ff6814) 10%,transparent);font-size:12.5px}.atomic-alert.error{background:var(--v32-danger-soft);color:var(--v32-danger)}.atomic-empty{padding:20px 16px;display:grid;gap:12px}.atomic-empty p{margin:0;font-size:13px;color:var(--muted, #6b7280);line-height:1.55}.atomic-empty .primary{justify-self:start;display:inline-flex;align-items:center;gap:6px}.atomic-candidates{list-style:none;margin:0;padding:0;display:grid;gap:8px}.atomic-candidates button{width:100%;display:grid;gap:2px;text-align:left;height:auto;padding:10px 12px;border:1px solid var(--line, #e5e7eb);border-radius:var(--v32-radius);background:transparent}.atomic-candidates button:hover{border-color:var(--accent, #ff6814)}.atomic-candidates strong{font-size:13px}.atomic-candidates small{font-size:11.5px;color:var(--muted, #6b7280)}.atomic-body{padding:16px;display:grid;gap:16px;align-content:start}.atomic-identity h3{margin:0 0 6px;font-size:16px;line-height:1.25;letter-spacing:-.015em}.atomic-stage{display:inline-block;padding:3px 9px;border-radius:999px;background:color-mix(in srgb,var(--accent, #ff6814) 14%,transparent);color:var(--accent-strong, #b3450f);font-size:11px;font-weight:600}.atomic-kpis{display:grid;grid-template-columns:repeat(3,1fr);gap:1px;margin:12px 0 0;padding:0;background:var(--line, #e5e7eb);border:1px solid var(--line, #e5e7eb);border-radius:var(--v32-radius);overflow:hidden}.atomic-kpis>div{background:var(--surface, #fff);padding:9px 10px}.atomic-kpis dt{font-size:9.5px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted, #6b7280)}.atomic-kpis dd{margin:2px 0 0;font-size:13.5px;font-weight:700;font-variant-numeric:tabular-nums}.atomic-meta{margin:8px 0 0;font-size:12px;color:var(--muted, #6b7280);line-height:1.55}.atomic-actions{display:flex;flex-wrap:wrap;gap:6px}.atomic-actions button{display:inline-flex;align-items:center;gap:5px;height:30px;padding:0 10px;border:1px solid var(--line, #e5e7eb);border-radius:9px;background:transparent;color:var(--text, #111827);font-size:12px}.atomic-actions button svg{width:13px;height:13px}.atomic-actions button:hover{border-color:var(--accent, #ff6814);color:var(--accent-strong, #e74f00)}.atomic-actions .ghost{margin-left:auto;color:var(--muted, #6b7280);border-color:transparent}.atomic-actions .ghost:hover{color:var(--v32-danger);border-color:var(--v32-danger)}.atomic-block{display:grid;gap:8px}.atomic-block h4{margin:0;font-size:10px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted, #6b7280)}.atomic-sale{border:1px solid var(--line, #e5e7eb);border-radius:var(--v32-radius);padding:10px 12px}.atomic-sale header{display:flex;justify-content:space-between;align-items:baseline;gap:8px;padding:0;border:0;background:none;min-height:0}.atomic-sale strong{font-size:13.5px;font-variant-numeric:tabular-nums}.atomic-sale time{font-size:11px;color:var(--muted, #6b7280)}.atomic-sale small{display:block;margin-top:2px;font-size:11px;color:var(--muted, #6b7280)}.atomic-sale ul{margin:7px 0 0;padding-left:15px;display:grid;gap:2px}.atomic-sale li{font-size:12px}.atomic-line{margin:0;font-size:12.5px;line-height:1.55}.atomic-line time{margin-right:6px;font-size:11px;color:var(--muted, #6b7280);font-variant-numeric:tabular-nums}.instance-health{margin:0 0 18px;border:1px solid var(--line, #e5e7eb);border-radius:var(--v32-radius-lg);overflow:hidden;background:var(--surface, #fff)}.instance-health>header{display:flex;align-items:center;gap:14px;padding:12px 16px;cursor:pointer;border-bottom:1px solid var(--line, #e5e7eb)}.instance-health h2{margin:0;font-size:14px;font-weight:700}.health-counts{display:flex;flex-wrap:wrap;gap:6px;flex:1}.health-counts span{padding:2px 9px;border-radius:999px;font-size:11.5px;font-weight:600}.health-counts .ok{background:#dcfce7;color:#166534}.health-counts .atencao{background:#fef3c7;color:#92400e}.health-counts .fora{background:#fee2e2;color:#991b1b}.health-counts .removida{background:#e5e7eb;color:#374151}.instance-health>header .icon{width:26px;height:26px;padding:0;border:1px solid var(--line, #e5e7eb);border-radius:7px;background:transparent;color:var(--muted, #6b7280);font-size:15px;line-height:1}.health-empty{margin:0;padding:16px;font-size:13px;color:var(--muted, #6b7280)}.health-row{display:grid;grid-template-columns:190px minmax(0,1fr) 160px;gap:14px;align-items:start;padding:12px 16px;border-bottom:1px solid var(--line, #e5e7eb);border-left:3px solid transparent}.health-row:last-child{border-bottom:0}.health-row.atencao{border-left-color:#f59e0b}.health-row.fora{border-left-color:#dc2626}.health-row.removida{border-left-color:#6b7280}.health-id{display:grid;gap:2px;min-width:0}.health-id strong{font-size:13.5px}.health-id small{font-size:11.5px;color:var(--muted, #6b7280);font-variant-numeric:tabular-nums}.health-badge{display:inline-block;padding:1px 8px;border-radius:999px;font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.04em}.health-badge.atencao{background:#fef3c7;color:#92400e}.health-badge.fora{background:#fee2e2;color:#991b1b}.health-badge.removida{background:#e5e7eb;color:#374151}.health-what p{margin:5px 0 0;font-size:13px}.health-what small{display:block;margin-top:3px;font-size:11.5px;color:var(--muted, #6b7280);line-height:1.55}.health-when{text-align:right;display:grid;gap:3px;justify-items:end}.health-when strong{font-size:12.5px}.health-when small{font-size:11px;color:var(--muted, #6b7280)}.admin button.health-migrate,.health-migrate{display:inline-flex;align-items:center;justify-content:center;height:28px;padding:0 11px;border:1px solid var(--accent, #ff6814);border-radius:8px;background:var(--accent, #ff6814);color:#fff;font-size:12px;font-weight:600;white-space:nowrap}.admin button.health-migrate:hover{background:var(--accent-strong, #e74f00)}.health-migrate:disabled{opacity:.6}.health-notice{margin:12px 16px}html[data-theme=dark] .health-counts .ok{background:#14532d;color:#bbf7d0}html[data-theme=dark] .health-counts .atencao,html[data-theme=dark] .health-badge.atencao{background:#451a03;color:#fde68a}html[data-theme=dark] .health-counts .fora,html[data-theme=dark] .health-badge.fora{background:#450a0a;color:#fecaca}html[data-theme=dark] .health-counts .removida,html[data-theme=dark] .health-badge.removida{background:#1f2937;color:#d1d5db}@media(max-width:1100px){.app.unified:has(.atomic-panel){grid-template-columns:var(--v32-rail) var(--v32-list) minmax(0,1fr)}.atomic-panel{position:fixed;inset:0 0 0 auto;width:min(380px,92vw);z-index:40;box-shadow:-12px 0 40px #0000002e}}@media(max-width:820px){.app.unified,.app.unified:has(.atomic-panel){grid-template-columns:52px minmax(0,1fr)}.app.unified{--v32-rail: 52px}.app.unified:has(.chat-head) .inbox{display:none}.app.unified:not(:has(.chat-head)) .chat{display:none}.back-to-list{display:grid;place-items:center;width:34px;height:34px;flex:0 0 auto;padding:0;border:1px solid var(--line, #e5e7eb);border-radius:9px;background:transparent;color:var(--text, #111827)}.back-to-list svg{width:16px;height:16px;transform:rotate(180deg)}.chat-head{flex-wrap:wrap;gap:8px 10px;padding:10px 12px;min-height:0}.chat-id{flex:1 1 100%;order:2}.chat-id h2{font-size:16px}.chat-atomic{order:3;flex:1 1 100%}.chat-atomic .customer-chip{max-width:none;flex:1}.chat-actions{order:1;margin-left:auto}.chat-actions button{height:34px;padding:0 12px;font-size:13px}.chat-actions .btn-text{display:none}.commercial-bar{padding:8px 12px;gap:8px}.commercial-bar input,.commercial-bar select{min-width:140px;height:38px}.commercial-bar .cb-lead{flex:0 0 200px}.cb-actions{margin-left:0}.cb-actions button{height:38px}.inbox>header{padding:12px 14px}.conversation-list button{padding:11px 14px}.atomic-panel{width:100%}.composer .icon-button{min-width:40px;min-height:40px}.health-row{grid-template-columns:1fr;gap:6px}.health-when{text-align:left;justify-items:start}}@media(max-width:480px){.list-phone{font-size:11px}.commercial-bar .cb-lead{flex:0 0 170px}}.product-picker{align-items:flex-start;padding-top:8vh}.picker-box{width:min(560px,94vw);max-height:76vh;display:flex;flex-direction:column;background:var(--surface, #fff);border-radius:var(--v32-radius-lg);box-shadow:0 24px 70px #00000047;overflow:hidden}.picker-box>header{display:flex;align-items:center;gap:10px;padding:14px 18px;border-bottom:1px solid var(--line, #e5e7eb)}.picker-box>header h2{margin:0;flex:1;font-size:15.5px}.picker-search{display:flex;align-items:center;gap:9px;padding:10px 18px;border-bottom:1px solid var(--line, #e5e7eb)}.picker-search svg{width:16px;height:16px;color:var(--muted, #6b7280);flex:0 0 auto}.picker-search input{flex:1;height:38px;border:0;background:transparent;color:var(--text, #111827);font-size:15px;outline:none}.picker-loading{font-size:11.5px;color:var(--muted, #6b7280)}.picker-results{overflow-y:auto;padding:8px}.picker-results h4{margin:8px 10px 4px;font-size:10px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted, #6b7280)}.picker-results>button{width:100%;display:grid;gap:3px;text-align:left;height:auto;padding:9px 12px;border:0;border-radius:var(--v32-radius);background:transparent;color:var(--text, #111827)}.picker-results>button:hover{background:color-mix(in srgb,var(--accent, #ff6814) 9%,transparent)}.pk-name{font-size:13.5px;font-weight:500;line-height:1.35}.pk-meta{display:flex;flex-wrap:wrap;gap:10px;font-size:11.5px;color:var(--muted, #6b7280)}.pk-meta em{font-style:normal;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:11px}.pk-meta b{color:var(--accent-strong, #b3450f);font-variant-numeric:tabular-nums}.pk-meta i{font-style:normal}.pk-meta i.sem-estoque{color:var(--v32-danger)}.picker-empty{padding:22px 16px;text-align:center;font-size:13px;color:var(--muted, #6b7280)}.picker-free{display:block;margin:12px auto 0;height:34px;padding:0 14px;border:1px solid var(--line, #e5e7eb);border-radius:var(--v32-radius);background:transparent;color:var(--text, #111827);font-size:12.5px}.commercial-products{display:flex;flex-wrap:wrap;gap:6px;padding:8px 20px;background:transparent;border-bottom:1px solid var(--line, #e5e7eb)}.commercial-products span{display:inline-flex;align-items:center;gap:6px;padding:3px 6px 3px 10px;border-radius:999px;background:color-mix(in srgb,var(--text, #111827) 7%,transparent);color:var(--text, #111827);font-size:12px;white-space:nowrap}.commercial-products span.do-catalogo{background:color-mix(in srgb,var(--accent, #ff6814) 12%,transparent);color:var(--accent-strong, #b3450f)}.commercial-products span b{font-weight:700}.commercial-products span button{width:17px;height:17px;padding:0;display:grid;place-items:center;border:0;border-radius:50%;background:#00000017;color:inherit;font-size:13px;line-height:1}.commercial-products span button:hover{background:var(--v32-danger);color:#fff}.timeline{padding:12px 20px;border-bottom:1px solid var(--line, #e5e7eb);max-height:260px;overflow-y:auto}.timeline h4{margin:0 0 10px;font-size:10px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted, #6b7280)}.timeline-vazio{margin:0;font-size:12.5px;color:var(--muted, #6b7280)}.timeline article{display:grid;grid-template-columns:92px 1fr;gap:10px;padding:6px 0 6px 12px;border-left:2px solid var(--line, #e5e7eb)}.timeline article time{font-size:11px;color:var(--muted, #6b7280);font-variant-numeric:tabular-nums}.timeline article p{margin:0;font-size:13px;line-height:1.45}.timeline article small{grid-column:2;font-size:11px;color:var(--muted, #6b7280)}.timeline .tl-etapa{border-left-color:var(--accent, #ff6814)}.timeline .tl-transferencia{border-left-color:#6366f1}.timeline .tl-produto{border-left-color:#0d9488}.timeline .tl-encerramento{border-left-color:var(--v32-danger)}.timeline .tl-abertura{border-left-color:#16a34a}.internal-notes article{align-items:flex-start}.internal-notes article>div{flex:1;min-width:0}.note-hide{display:inline-flex;align-items:center;gap:4px;flex:none;align-self:flex-start;height:24px;padding:0 8px;border:1px solid transparent;border-radius:999px;background:transparent;color:#b85712;font-size:11px;font-weight:600;opacity:.55;cursor:pointer;transition:opacity .12s,border-color .12s}.internal-notes article:hover .note-hide{opacity:1}.note-hide:hover{border-color:currentColor}.note-hide svg{width:12px;height:12px;color:currentColor}.timeline .tl-marca{border-left-color:#a855f7}.timeline .tl-nome{border-left-color:#0ea5e9}.timeline article.oculta p{opacity:.62}.timeline .tl-origem{margin-left:6px;padding:0 6px;border-radius:4px;background:color-mix(in srgb,var(--text, #111827) 8%,transparent);font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.04em}.insights{margin:0 0 22px}.insights h2{margin:0 0 4px;font-size:16px}.insights-nota{margin:0 0 12px;font-size:12.5px;color:var(--muted, #6b7280);line-height:1.5}.insights-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:14px}.insights-grid article{padding:14px 16px;border:1px solid var(--line, #e5e7eb);border-radius:var(--v32-radius-lg);background:var(--surface, #fff)}.insights-grid h3{margin:0 0 10px;font-size:10px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted, #6b7280)}.insight-row{display:flex;justify-content:space-between;align-items:baseline;gap:10px;padding:5px 0;border-bottom:1px solid color-mix(in srgb,var(--line, #e5e7eb) 60%,transparent);font-size:13px}.insight-row:last-child{border-bottom:0}.insight-row span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.insight-row b{font-variant-numeric:tabular-nums;color:var(--accent-strong, #b3450f)}.quick-replies{align-items:flex-start;padding-top:8vh}.qr-box{width:min(620px,94vw);max-height:76vh;display:flex;flex-direction:column;background:var(--surface, #fff);border-radius:var(--v32-radius-lg);box-shadow:0 24px 70px #00000047;overflow:hidden}.qr-box>header{display:flex;align-items:center;gap:10px;padding:14px 18px;border-bottom:1px solid var(--line, #e5e7eb)}.qr-box>header h2{margin:0;flex:1;font-size:15.5px}.qr-new,.qr-new-inline{display:inline-flex;align-items:center;gap:5px;height:32px;padding:0 12px;border:1px solid var(--accent, #ff6814);border-radius:var(--v32-radius);background:transparent;color:var(--accent-strong, #e74f00);font-size:12.5px;font-weight:600}.qr-new svg{width:13px;height:13px}.qr-search{display:flex;align-items:center;gap:9px;padding:10px 18px;border-bottom:1px solid var(--line, #e5e7eb)}.qr-search svg{width:16px;height:16px;color:var(--muted, #6b7280);flex:0 0 auto}.qr-search input{flex:1;height:36px;border:0;background:transparent;color:var(--text, #111827);font-size:15px;outline:none}.qr-list{overflow-y:auto;padding:8px}.qr-list>button{width:100%;display:grid;gap:4px;text-align:left;height:auto;padding:10px 12px;border:0;border-radius:var(--v32-radius);background:transparent;color:var(--text, #111827)}.qr-list>button:hover{background:color-mix(in srgb,var(--accent, #ff6814) 9%,transparent)}.qr-head{display:flex;flex-wrap:wrap;align-items:baseline;gap:8px}.qr-head b{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:11.5px;padding:1px 6px;border-radius:5px;background:color-mix(in srgb,var(--accent, #ff6814) 14%,transparent);color:var(--accent-strong, #b3450f)}.qr-head strong{font-size:13.5px;font-weight:600}.qr-head i,.qr-head u{font-style:normal;text-decoration:none;font-size:10.5px;color:var(--muted, #6b7280);padding:1px 6px;border-radius:999px;background:color-mix(in srgb,var(--text, #111827) 7%,transparent)}.qr-preview{font-size:12.5px;color:var(--muted, #6b7280);line-height:1.5;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.qr-empty{padding:26px 16px;text-align:center;font-size:13px;color:var(--muted, #6b7280)}.qr-new-inline{margin:12px auto 0}.bubble-falhou{border:1px solid var(--v32-danger)!important}.msg-falhou{display:flex;align-items:flex-start;gap:8px;margin:0 0 7px;padding:7px 9px;border-radius:8px;background:var(--v32-danger-soft);color:var(--v32-danger)}.msg-falhou svg{width:15px;height:15px;flex:0 0 auto;margin-top:1px}.msg-falhou>div{flex:1;min-width:0;display:grid;gap:1px}.msg-falhou b{font-size:12px}.msg-falhou small{font-size:11px;opacity:.9;line-height:1.4}.msg-falhou button{height:26px;padding:0 10px;flex:0 0 auto;border:1px solid currentColor;border-radius:7px;background:transparent;color:inherit;font-size:11.5px;font-weight:600}.instancia-alerta{display:flex;align-items:center;gap:10px;padding:9px 20px;background:var(--v32-warn-soft);color:var(--v32-warn);border-top:1px solid color-mix(in srgb,var(--v32-warn) 30%,transparent)}.instancia-alerta svg{width:17px;height:17px;flex:0 0 auto}.instancia-alerta>div{display:grid;gap:1px}.instancia-alerta b{font-size:12.5px}.instancia-alerta small{font-size:11.5px;opacity:.95}.ajuda{position:relative;display:inline-flex;margin-left:5px;vertical-align:middle}.ajuda>button{width:15px;height:15px;padding:0;display:grid;place-items:center;border:1px solid var(--muted, #6b7280);border-radius:50%;background:transparent;color:var(--muted, #6b7280);font-size:9.5px;font-weight:700;line-height:1;cursor:help}.ajuda>button:hover{border-color:var(--accent, #ff6814);color:var(--accent-strong, #e74f00)}.ajuda-balao{position:absolute;bottom:calc(100% + 7px);left:50%;transform:translate(-50%);z-index:60;width:max-content;max-width:280px;padding:9px 11px;border-radius:9px;background:#1f2937;color:#f9fafb;font-size:11.5px;font-weight:400;line-height:1.5;text-transform:none;letter-spacing:0;box-shadow:0 8px 24px #0000003d;white-space:normal;text-align:left}.ajuda-balao:after{content:"";position:absolute;top:100%;left:50%;transform:translate(-50%);border:5px solid transparent;border-top-color:#1f2937}.automations>header{display:flex;align-items:flex-start;gap:16px;margin-bottom:18px}.automations>header>div{flex:1}.automations>header p{margin:4px 0 0;font-size:13px;color:var(--muted, #6b7280);line-height:1.55;max-width:640px}.automations .primary{display:inline-flex;align-items:center;gap:6px}.auto-simulador{padding:16px;margin-bottom:20px;border:1px solid var(--line, #e5e7eb);border-radius:var(--v32-radius-lg);background:color-mix(in srgb,var(--accent, #ff6814) 4%,var(--surface, #fff))}.auto-simulador h2{margin:0 0 10px;font-size:13.5px}.auto-sim-linha{display:flex;gap:8px}.auto-sim-linha input{flex:1;height:38px;padding:0 12px;font-size:13.5px;border:1px solid var(--line, #e5e7eb);border-radius:var(--v32-radius);background:var(--surface, #fff);color:var(--text, #111827)}.auto-sim-linha button{height:38px;padding:0 18px;border-radius:var(--v32-radius);border:1px solid var(--accent, #ff6814);background:var(--accent, #ff6814);color:#fff;font-weight:600;font-size:13px}.auto-sim-vazio{margin:10px 0 0;font-size:12.5px;color:var(--muted, #6b7280)}.auto-sim-ok{margin:10px 0 0;padding-left:18px;display:grid;gap:5px;font-size:12.5px}.auto-sim-ok code,.auto-termos code{padding:1px 6px;border-radius:5px;font-size:11.5px;background:color-mix(in srgb,var(--accent, #ff6814) 14%,transparent);color:var(--accent-strong, #b3450f)}.auto-lista{display:grid;gap:12px;margin-bottom:22px}.auto-vazio{font-size:13px;color:var(--muted, #6b7280);line-height:1.6}.auto-card{padding:14px 16px;border:1px solid var(--line, #e5e7eb);border-radius:var(--v32-radius-lg);background:var(--surface, #fff)}.auto-card.inativa{opacity:.55}.auto-card>header{display:flex;flex-wrap:wrap;align-items:center;gap:8px;padding:0;border:0;background:none}.auto-card>header strong{font-size:14px;flex:1;min-width:120px}.auto-card>header button{height:28px;padding:0 11px;font-size:12px;border:1px solid var(--line, #e5e7eb);border-radius:8px;background:transparent;color:var(--text, #111827)}.auto-card .auto-del:hover{border-color:var(--v32-danger);color:var(--v32-danger)}.auto-tag{padding:2px 8px;border-radius:999px;font-size:10.5px;font-weight:600;background:color-mix(in srgb,var(--text, #111827) 7%,transparent);color:var(--muted, #6b7280)}.auto-tag.off{background:var(--v32-danger-soft);color:var(--v32-danger)}.auto-termos{display:flex;flex-wrap:wrap;gap:5px;margin:10px 0 6px}.auto-acoes{margin:0 0 6px;font-size:12.5px;color:var(--text, #111827);line-height:1.55}.auto-card small{font-size:11.5px;color:var(--muted, #6b7280)}.auto-eventos{padding:16px;border:1px solid var(--line, #e5e7eb);border-radius:var(--v32-radius-lg);background:var(--surface, #fff)}.auto-eventos h2{margin:0 0 10px;font-size:13.5px}.auto-evento{display:grid;grid-template-columns:130px 1fr;gap:4px 12px;padding:6px 0;border-bottom:1px solid color-mix(in srgb,var(--line,#e5e7eb) 60%,transparent);font-size:12.5px}.auto-evento:last-child{border-bottom:0}.auto-evento time{color:var(--muted, #6b7280);font-variant-numeric:tabular-nums;font-size:11.5px}.auto-evento small{grid-column:2;color:var(--muted, #6b7280);font-size:11.5px}.auto-form{width:min(680px,94vw);max-height:88vh;overflow-y:auto;padding:22px;border-radius:var(--v32-radius-lg);background:var(--surface, #fff);display:grid;gap:14px}.auto-form h2{margin:0;font-size:17px}.auto-form h3{margin:6px 0 0;font-size:12px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted, #6b7280)}.auto-form label{display:grid;gap:4px}.auto-form label>span{font-size:11.5px;font-weight:600;color:var(--text, #111827)}.auto-form input,.auto-form select,.auto-form textarea{height:38px;padding:0 11px;font-size:13.5px;border:1px solid var(--line, #e5e7eb);border-radius:var(--v32-radius);background:var(--surface, #fff);color:var(--text, #111827);font-family:inherit}.auto-form textarea{height:auto;padding:10px 11px;line-height:1.5;resize:vertical}.auto-form-linha{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:12px}.auto-form-checks{display:grid;gap:10px;padding:12px;border-radius:var(--v32-radius);background:color-mix(in srgb,var(--text,#111827) 4%,transparent)}.auto-form-checks .check{display:flex;align-items:center;gap:8px}.auto-form-checks .check input{width:16px;height:16px}.auto-form-checks .check>span{font-weight:400;font-size:12.5px}.ident-sub{margin:-6px 0 2px;font-size:12.5px;color:var(--muted, #6b7280);font-variant-numeric:tabular-nums}.auto-form-acoes{display:flex;justify-content:flex-end;gap:8px;margin-top:4px}.auto-form-acoes button{height:38px;padding:0 18px;border-radius:var(--v32-radius);border:1px solid var(--line, #e5e7eb);background:transparent;color:var(--text, #111827);font-size:13.5px}.auto-form-acoes .primary{background:var(--accent, #ff6814);border-color:var(--accent, #ff6814);color:#fff;font-weight:600}@media(max-width:680px){.auto-evento{grid-template-columns:1fr}.auto-evento small{grid-column:1}}.bot-abrir{display:inline-flex;align-items:center;gap:6px;margin-top:7px;height:28px;padding:0 11px;font-size:12px;border:1px solid var(--line, #e5e7eb);border-radius:8px;background:transparent;color:var(--text, #111827)}.bot-abrir svg{width:13px;height:13px}.bot-abrir:hover{border-color:var(--accent, #ff6814);color:var(--accent-strong, #e74f00)}.bot-form{width:min(720px,94vw);max-height:90vh;overflow-y:auto;padding:24px;border-radius:var(--v32-radius-lg);background:var(--surface, #fff);display:grid;gap:14px}.bot-form h2{margin:0;font-size:18px}.bot-form h3{margin:8px 0 0;font-size:12px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted, #6b7280)}.bot-intro{margin:0;font-size:13px;color:var(--muted, #6b7280);line-height:1.6}.bot-form label{display:grid;gap:4px}.bot-form label>span{font-size:11.5px;font-weight:600}.bot-form input,.bot-form select,.bot-form textarea{height:38px;padding:0 11px;font-size:13.5px;font-family:inherit;border:1px solid var(--line, #e5e7eb);border-radius:var(--v32-radius);background:var(--surface, #fff);color:var(--text, #111827)}.bot-form textarea{height:auto;padding:10px 11px;line-height:1.55;resize:vertical}.bot-linha{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:12px}.bot-checks{display:grid;gap:9px;padding:12px;border-radius:var(--v32-radius);background:color-mix(in srgb,var(--text,#111827) 4%,transparent)}.bot-checks .check,.bot-form .check{display:flex;align-items:center;gap:9px}.bot-form .check input{width:16px;height:16px}.bot-form .check>span{font-weight:400;font-size:13px}.bot-form .check.destaque{padding:12px 14px;border-radius:var(--v32-radius);background:color-mix(in srgb,var(--accent, #ff6814) 9%,transparent)}.bot-form .check.destaque>span{font-weight:600}.bot-alerta{display:flex;gap:10px;padding:11px 13px;border-radius:var(--v32-radius);background:var(--v32-danger-soft);color:var(--v32-danger);font-size:12.5px;line-height:1.55}.bot-alerta svg{width:17px;height:17px;flex:0 0 auto;margin-top:1px}.bot-barreira{display:grid;gap:3px;padding:12px 14px;border-radius:var(--v32-radius);border:1px dashed var(--line, #e5e7eb)}.bot-barreira b{font-size:12.5px}.bot-barreira small{font-size:12px;color:var(--muted, #6b7280);line-height:1.55}.errors-page>header{display:flex;align-items:flex-start;gap:16px;margin-bottom:18px}.errors-page>header>div{flex:1}.errors-page>header p{margin:4px 0 0;font-size:13px;color:var(--muted, #6b7280);line-height:1.55;max-width:620px}.errors-page>header select{height:36px;padding:0 10px;border:1px solid var(--line, #e5e7eb);border-radius:var(--v32-radius);background:var(--surface, #fff);color:var(--text, #111827);font-size:13px}.err-status{min-width:34px;padding:2px 7px;border-radius:6px;text-align:center;font-size:11px;font-weight:700;font-variant-numeric:tabular-nums}.err-status.s4{background:var(--v32-warn-soft);color:var(--v32-warn)}.err-status.s5{background:var(--v32-danger-soft);color:var(--v32-danger)}.err-resumo{padding:14px 16px;margin-bottom:18px;border:1px solid var(--line, #e5e7eb);border-radius:var(--v32-radius-lg);background:var(--surface, #fff)}.err-resumo h2{margin:0 0 10px;font-size:13.5px}.err-resumo-linha{display:grid;grid-template-columns:40px minmax(120px,220px) 1fr 44px;gap:10px;align-items:center;padding:6px 0;border-bottom:1px solid color-mix(in srgb,var(--line,#e5e7eb) 60%,transparent);font-size:12.5px}.err-resumo-linha:last-child{border-bottom:0}.err-resumo-linha code{font-size:11.5px;color:var(--muted, #6b7280);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.err-resumo-linha span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.err-resumo-linha strong{text-align:right;font-variant-numeric:tabular-nums}.err-lista{display:grid;gap:8px}.err-item{border:1px solid var(--line, #e5e7eb);border-radius:var(--v32-radius);background:var(--surface, #fff);overflow:hidden}.err-item>header{display:flex;align-items:flex-start;gap:11px;padding:11px 14px;cursor:pointer;background:none;border:0}.err-item>header>div{flex:1;min-width:0;display:grid;gap:2px}.err-item strong{font-size:13px;line-height:1.45}.err-item small{font-size:11.5px;color:var(--muted, #6b7280)}.err-toggle{font-size:17px;color:var(--muted, #6b7280);line-height:1}.err-detalhe{padding:0 14px 12px;font-size:12.5px}.err-detalhe p{margin:0 0 8px}.err-detalhe pre{margin:0;padding:10px 12px;border-radius:8px;overflow-x:auto;background:color-mix(in srgb,var(--text,#111827) 6%,transparent);font-size:11.5px;line-height:1.5}:root{--v35-gutter: 20px;--v35-radius: 12px;--v35-radius-sm: 9px;--v35-pop: 0 1px 2px rgba(16, 40, 34, .07), 0 12px 32px rgba(16, 40, 34, .14);--v35-focus: 0 0 0 3px color-mix(in srgb, var(--accent) 22%, transparent)}html[data-theme=dark]{--v35-pop: 0 1px 2px rgba(0, 0, 0, .5), 0 16px 40px rgba(0, 0, 0, .45)}.modal{background:color-mix(in srgb,#0b1c18 62%,transparent);-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px)}.modal>.auto-form,.modal>form.auto-form,.modal>div.auto-form{text-align:left;width:min(560px,94vw);max-height:90vh;overflow-y:auto;display:grid;gap:14px;padding:26px 26px 22px;border-radius:var(--v35-radius);background:var(--surface);box-shadow:var(--v35-pop)}.modal .auto-form h2{margin:0;font-size:18px;font-weight:650;letter-spacing:-.02em;color:var(--text)}.modal .auto-form>label{display:grid;gap:5px}.modal .auto-form label>span{display:flex;align-items:center;gap:5px;font-size:11px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:var(--muted)}.modal .auto-form input,.modal .auto-form select,.modal .auto-form textarea{width:100%;padding:9px 11px;border:1px solid var(--line);border-radius:var(--v35-radius-sm);background:var(--surface);color:var(--text);font:inherit;font-size:14px;line-height:1.45;resize:vertical}.modal .auto-form input:focus,.modal .auto-form select:focus,.modal .auto-form textarea:focus{outline:none;border-color:var(--accent);box-shadow:var(--v35-focus)}.dialogo-sub{margin:-6px 0 0;font-size:13px;line-height:1.5;color:var(--muted)}.dialogo-erro{margin:0;padding:9px 12px;border-radius:var(--v35-radius-sm);background:var(--v32-danger-soft);color:var(--v32-danger);font-size:13px;line-height:1.45}.auto-form-linha{display:grid;grid-template-columns:1fr 1fr;gap:12px}@media(max-width:520px){.auto-form-linha{grid-template-columns:1fr}}.linha-check{display:flex!important;align-items:center;gap:8px}.linha-check input{width:17px!important;height:17px;flex:none}.linha-check span{text-transform:none!important;letter-spacing:0!important;font-size:13.5px!important;font-weight:500!important;color:var(--text)!important}.variaveis{display:flex;align-items:center;flex-wrap:wrap;gap:6px;margin-top:-6px}.variaveis>span{font-size:12px;color:var(--muted)}.variaveis button{padding:3px 9px;border:1px dashed var(--line);border-radius:999px;background:transparent;color:var(--accent-strong);font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px;cursor:pointer}.variaveis button:hover{border-style:solid;border-color:var(--accent);background:var(--accent-soft)}.modal>.agendar{width:min(660px,95vw)}.agendar>form{display:grid;gap:14px}.agendar-previa{margin:0;padding:9px 12px;border-left:3px solid var(--accent);border-radius:0 var(--v35-radius-sm) var(--v35-radius-sm) 0;background:var(--accent-soft);font-size:13px;line-height:1.5;color:var(--text)}.agendar-salvas{display:flex;align-items:center;flex-wrap:wrap;gap:6px}.agendar-salvas>span{font-size:12px;color:var(--muted)}.agendar-salvas button{padding:3px 10px;border:1px solid var(--line);border-radius:999px;background:transparent;color:var(--text);font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px;cursor:pointer}.agendar-salvas button:hover{border-color:var(--accent);color:var(--accent-strong)}.agendar-atalhos{display:flex;flex-wrap:wrap;gap:7px}.agendar-atalhos button{padding:8px 13px;border:1px solid var(--line);border-radius:999px;background:var(--surface);color:var(--text);font-size:13px;cursor:pointer;transition:border-color .12s,background .12s}.agendar-atalhos button:hover{border-color:var(--accent)}.agendar-atalhos button.ativo{border-color:var(--accent);background:var(--accent);color:#fff;font-weight:600}.agendar-fila{border-top:1px solid var(--line);padding-top:14px;display:grid;gap:8px}.agendar-fila h4{margin:0;font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted)}.agendar-fila article{display:flex;align-items:flex-start;gap:12px;padding:10px 12px;border-radius:var(--v35-radius-sm);background:var(--surface-2);border-left:3px solid var(--accent)}.agendar-fila article>div:first-child{flex:1;min-width:0}.agendar-fila strong{display:flex;align-items:center;gap:7px;font-size:13px;font-variant-numeric:tabular-nums;color:var(--text)}.agendar-fila p{margin:3px 0 0;font-size:13px;line-height:1.45;color:var(--text)}.agendar-fila small{display:block;margin-top:3px;font-size:11.5px;color:var(--muted)}.agendar-fila .fila-held{border-left-color:var(--v32-warn);background:var(--v32-warn-soft)}.agendar-fila .fila-failed{border-left-color:var(--v32-danger);background:var(--v32-danger-soft)}.fila-tag{padding:1px 7px;border-radius:5px;background:color-mix(in srgb,var(--v32-warn) 20%,transparent);color:var(--v32-warn);font-size:10px;font-weight:700;letter-spacing:.03em;text-transform:uppercase}.fila-tag.erro{background:color-mix(in srgb,var(--v32-danger) 18%,transparent);color:var(--v32-danger)}.fila-acoes{display:grid;gap:5px;flex:none}.fila-acoes button{padding:5px 11px;border:1px solid var(--line);border-radius:var(--v35-radius-sm);background:var(--surface);color:var(--text);font-size:12px;white-space:nowrap;cursor:pointer}.fila-acoes button:hover{border-color:var(--accent);color:var(--accent-strong)}.fila-acoes .fila-cancelar:hover{border-color:var(--v32-danger);color:var(--v32-danger)}.rodape-abas{display:flex;gap:2px;padding:0 var(--v35-gutter);background:var(--surface);border-top:1px solid var(--line)}.rodape-abas button{display:inline-flex;align-items:center;gap:6px;padding:9px 14px 8px;border:0;border-bottom:2px solid transparent;background:transparent;color:var(--muted);font-size:13px;font-weight:600;cursor:pointer}.rodape-abas button svg{width:14px;height:14px}.rodape-abas button:hover{color:var(--text)}.rodape-abas button.ativa{color:var(--accent-strong);border-bottom-color:var(--accent)}.rodape-abas button b{min-width:17px;padding:0 5px;border-radius:999px;background:color-mix(in srgb,var(--accent) 16%,transparent);color:var(--accent-strong);font-size:10.5px;text-align:center}.obs-form{display:flex;align-items:flex-end;gap:10px;padding:12px var(--v35-gutter) 16px;background:color-mix(in srgb,#f0a63a 8%,var(--surface));border-top:1px solid color-mix(in srgb,#f0a63a 26%,var(--line))}.obs-form textarea{flex:1;padding:10px 13px;border:1px solid color-mix(in srgb,#f0a63a 32%,var(--line));border-radius:var(--v35-radius);background:var(--surface);color:var(--text);font:inherit;font-size:14px;line-height:1.45;resize:vertical}.obs-form textarea:focus{outline:none;border-color:#d98c1f;box-shadow:0 0 0 3px #f0a63a33}.obs-form button{flex:none;height:40px;padding:0 18px;border:0;border-radius:var(--v35-radius);background:var(--accent);color:#fff;font-size:13.5px;font-weight:600;cursor:pointer}.obs-form button:disabled{opacity:.5;cursor:default}.message-row .bubble{position:relative}.msg-acoes{position:absolute;top:-11px;right:8px;display:flex;gap:4px;opacity:0;pointer-events:none;transition:opacity .12s}.message-row:hover .msg-acoes,.msg-acoes:focus-within{opacity:1;pointer-events:auto}.msg-acoes button{padding:2px 9px;border:1px solid var(--line);border-radius:999px;background:var(--surface);color:var(--muted);font-size:11px;font-weight:600;box-shadow:0 1px 3px #1028221f;cursor:pointer}.msg-acoes button:hover{border-color:var(--accent);color:var(--accent-strong)}.msg-acoes button:last-child:hover{border-color:var(--v32-danger);color:var(--v32-danger)}.msg-editada{font-style:normal;opacity:.7}.msg-editada:before{content:"· "}.msg-apagada{font-style:italic;opacity:.6}.conversation-list>button{padding:11px var(--v35-gutter);border-bottom:1px solid color-mix(in srgb,var(--line) 55%,transparent)}.conversation-list>button:hover{background:var(--surface-2)}.conversation-list>button.selected{background:var(--accent-soft);box-shadow:inset 3px 0 0 var(--accent)}.list-tags b{background:color-mix(in srgb,var(--text) 7%,transparent);color:color-mix(in srgb,var(--text) 74%,transparent);font-weight:650;letter-spacing:.03em}.list-tags .tag-instance{background:color-mix(in srgb,var(--text) 7%,transparent);color:color-mix(in srgb,var(--text) 74%,transparent)}.list-tags .tag-brand{background:color-mix(in srgb,var(--accent) 13%,transparent);color:var(--accent-strong)}.conversation-list .summary small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12.5px;line-height:1.4;color:var(--muted)}.chat header.chat-head{padding:12px var(--v35-gutter);gap:8px 12px;height:auto}.chat-id h2{font-size:16.5px}.chat-atomic .customer-chip{border-radius:var(--v35-radius-sm)}.chat-actions button{border-radius:var(--v35-radius-sm);font-weight:550}.chat-actions .primary{font-weight:600}.commercial-products{padding:7px var(--v35-gutter)}.commercial-products span{background:color-mix(in srgb,var(--text) 6%,transparent);color:color-mix(in srgb,var(--text) 80%,transparent);font-weight:600}.commercial-products span.do-catalogo{background:var(--accent-soft);color:var(--accent-strong)}.commercial-bar{padding:11px var(--v35-gutter);background:var(--surface-2);border-top:1px solid var(--line)}.commercial-bar input,.commercial-bar select,.cb-actions button{border-radius:var(--v35-radius-sm);height:36px}.composer{padding:12px var(--v35-gutter) 16px;border-top:0}.atomic-panel{background:var(--surface-2)}.atomic-panel>header{padding:14px var(--v35-gutter);background:var(--surface);border-bottom:1px solid var(--line)}.atomic-panel h4{margin:18px 0 8px;font-size:10.5px;font-weight:700;letter-spacing:.07em;text-transform:uppercase;color:var(--muted)}.atomic-panel .atomic-metrics{border-radius:var(--v35-radius-sm);background:var(--surface);border:1px solid var(--line);overflow:hidden}.atomic-panel .sale-card,.atomic-panel .followup-row{padding:11px 13px;border-radius:var(--v35-radius-sm);background:var(--surface);border:1px solid var(--line)}.timeline{padding:12px var(--v35-gutter);background:var(--surface-2)}.timeline article{border-left-width:2px}button.primary{background:var(--accent);border:1px solid var(--accent);color:#fff;font-weight:600}button.primary:hover{background:var(--accent-strong);border-color:var(--accent-strong)}button:focus-visible{outline:none;box-shadow:var(--v35-focus)}.separador-dia{display:flex;align-items:center;gap:12px;margin:18px 0 10px}.separador-dia:before,.separador-dia:after{content:"";flex:1;height:1px;background:color-mix(in srgb,var(--text) 10%,transparent)}.separador-dia span{flex:none;padding:3px 12px;border-radius:999px;background:var(--surface);border:1px solid var(--line);color:var(--muted);font-size:11.5px;font-weight:650;text-transform:capitalize;white-space:nowrap}.bubble small{font-variant-numeric:tabular-nums;white-space:nowrap}.conversation-list .meta time{font-variant-numeric:tabular-nums;white-space:nowrap;font-size:11px}.tag-fecho{text-transform:none!important;letter-spacing:0!important;font-weight:650}.tag-fecho.manual{background:color-mix(in srgb,var(--v32-ok) 15%,transparent);color:var(--v32-ok)}.tag-fecho.auto{background:color-mix(in srgb,var(--text) 9%,transparent);color:color-mix(in srgb,var(--text) 72%,transparent)}.tag-fecho.spam{background:color-mix(in srgb,var(--text) 9%,transparent);color:color-mix(in srgb,var(--text) 60%,transparent)}.tag-fecho.falha{background:var(--v32-danger-soft);color:var(--v32-danger)}.modo-aviso{margin:-4px 0 0;padding:11px 13px;border-radius:var(--v35-radius-sm);border-left:3px solid var(--accent);background:var(--surface-2);font-size:13px;line-height:1.55;color:var(--text)}.modo-aviso.perigo{border-left-color:var(--v32-danger);background:var(--v32-danger-soft)}.dialogo-ok{margin:0;padding:9px 12px;border-radius:var(--v35-radius-sm);background:var(--v32-ok-soft);color:var(--v32-ok);font-size:13px}.modo-aviso.escopo{border-left-color:var(--muted);font-size:12.5px}.instancias-filtro{display:flex;flex-wrap:wrap;gap:7px;margin:0 0 16px}.admin .instancias-filtro button{display:inline-flex;align-items:center;gap:7px;padding:7px 13px;border:1px solid var(--line);border-radius:999px;background:var(--surface);color:var(--text);font-size:13px;cursor:pointer}.admin .instancias-filtro button:hover{border-color:var(--accent)}.admin .instancias-filtro button.ativo{background:var(--accent);border-color:var(--accent);color:#fff;font-weight:600}.instancias-filtro button b{min-width:20px;padding:0 5px;border-radius:999px;background:color-mix(in srgb,var(--text) 10%,transparent);font-size:11px;text-align:center}.instancias-filtro button.ativo b{background:#ffffff47}.filtro-vazio{grid-column:1 / -1;margin:0;padding:40px 20px;border:1px dashed var(--line);border-radius:var(--v35-radius);text-align:center;color:var(--muted);font-size:13.5px}.list-discard-grupo{display:inline-flex;gap:5px;margin-top:6px}.list-discard.spam{color:var(--v32-danger);border-color:color-mix(in srgb,var(--v32-danger) 40%,transparent)}.list-discard.spam:hover{background:var(--v32-danger-soft)}.aviso-leitura{display:flex;align-items:flex-start;gap:9px;margin:0;padding:11px var(--v35-gutter);background:var(--v32-warn-soft);border-top:1px solid color-mix(in srgb,var(--v32-warn) 30%,transparent);color:var(--v32-warn);font-size:13px;line-height:1.5}.aviso-leitura svg{width:17px;height:17px;flex:none;margin-top:1px}.selo-preferencial{display:inline-block;margin-top:8px;padding:3px 10px;border-radius:999px;background:var(--accent-soft);color:var(--accent-strong);font-size:11.5px;font-weight:650}.bubble .anexo{display:flex;align-items:center;gap:10px;margin:2px 0 4px;padding:9px 12px;border-radius:var(--v35-radius-sm);background:color-mix(in srgb,var(--text) 6%,transparent);color:inherit;text-decoration:none;max-width:320px}.bubble .anexo:hover{background:color-mix(in srgb,var(--accent) 14%,transparent)}.bubble .anexo svg{width:20px;height:20px;flex:none;opacity:.75}.bubble .anexo span{display:grid;gap:1px;min-width:0}.bubble .anexo strong{font-size:13px;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.bubble .anexo small{font-size:11px;opacity:.7}.diagnostico{padding:12px 14px;border-radius:var(--v35-radius-sm);background:var(--surface-2);border:1px solid var(--line)}.diagnostico h4{margin:0 0 6px;font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted)}.diagnostico ul{margin:8px 0 0;padding-left:18px;display:grid;gap:5px}.diagnostico li{font-size:13px;line-height:1.5;color:var(--text)}.diagnostico li.destaque{list-style:none;margin-left:-18px;padding:8px 11px;border-radius:var(--v35-radius-sm);border-left:3px solid var(--v32-warn);background:var(--v32-warn-soft);color:var(--v32-warn)}.diag-erro{color:var(--v32-danger)}.modo-aviso.ia{border-left-color:#7c3aed;background:color-mix(in srgb,#7c3aed 8%,var(--surface-2))}.midia-vencida{display:grid;gap:2px;padding:12px 14px;border:1px dashed var(--linha, #d9dde3);border-radius:10px;background:#fbfcfd;max-width:320px}.midia-vencida strong{font-size:13px}.midia-vencida small{font-size:12px;color:#6b7280;line-height:1.4}.ai-table .falhas{font-style:normal;color:#b42318;font-size:12px}.quality-admin .parcial{display:inline-block;margin-left:6px;padding:1px 6px;border-radius:999px;background:#fef0c7;color:#93370d;font-size:10px;font-weight:600;font-style:normal;letter-spacing:.02em;vertical-align:middle}.quality-admin .alerta{color:#b42318}.quality-admin .inativo{font-style:normal;font-weight:400;color:#6b7280;font-size:12px}.profile-modal .trocar-senha{margin-top:18px;padding-top:16px;border-top:1px solid var(--linha, #e5e7eb);display:grid;gap:10px}.profile-modal .trocar-senha h3{font-size:14px;margin:0}.profile-modal .trocar-senha p{font-size:12px;color:#6b7280;margin:0;line-height:1.45}.profile-modal .trocar-senha button.link{background:none;border:0;padding:0;color:#b8471f;font-size:13px;text-align:left;cursor:pointer;text-decoration:underline}.profile-modal .trocar-senha-acoes{display:flex;gap:8px;justify-content:flex-end}html:has(.login),body:has(.login),#root:has(.login){height:auto;min-height:100%;overflow:visible}.login-v3,main.login{max-height:100dvh;overflow-y:auto;-webkit-overflow-scrolling:touch}@media(max-width:820px){.login-v3,main.login{max-height:none;padding-bottom:40px}main.login{display:block;min-height:auto;padding:20px 16px 40px}main.login form{width:100%;margin:0 auto}}.conversation-list .carregar-mais{display:block;width:calc(100% - 24px);margin:12px;padding:12px;border:1px solid var(--linha, #e5e7eb);border-radius:12px;background:var(--surface, #fff);font-size:13px;font-weight:600;color:#b8471f}.conversation-list .carregar-mais:disabled{opacity:.55}.conversation-list .fim-da-lista{margin:14px 12px 22px;text-align:center;font-size:12px;color:#8b8f96}.inbox nav .nav-count.attention{white-space:nowrap;padding:0 7px}.users-admin .user-list button>span{min-width:0}.users-admin .user-numeros{display:block;margin-top:3px;font-size:12px;color:#6b7280;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.users-admin .user-numeros .tudo{color:#1c6b4f;font-weight:600}.users-admin .user-numeros .sem-numero{color:#b42318;font-weight:600}.users-admin .user-numeros .so-leitura,.users-admin .user-numeros .preferencial{color:#9a6a10}.users-admin .user-off{font-style:normal;color:#b42318;font-weight:600}.users-admin .acesso-titulo{display:flex;align-items:baseline;justify-content:space-between;gap:10px;margin:22px 0 8px;font-size:14px}.users-admin .acesso-titulo small{font-weight:400;color:#6b7280;font-size:12px}.users-admin .acesso-total{margin:20px 0 0;padding:12px 14px;border-radius:10px;background:#f1f6f4;font-size:13px;line-height:1.5}.users-admin .agent-bloco{border:1px solid var(--linha, #e5e7eb);border-radius:10px;margin-bottom:8px;overflow:hidden}.users-admin .agent-bloco.on{border-color:#f0b48a}.users-admin .agent-bloco .agent-row{margin:0;border:0}.users-admin .agent-bloco small em{font-style:normal;color:#9a6a10}.users-admin .agent-detalhes{display:flex;flex-wrap:wrap;gap:8px 18px;padding:8px 14px 11px;border-top:1px dashed var(--linha, #e5e7eb);background:#fffaf7}.users-admin .agent-detalhes label{display:inline-flex;align-items:center;gap:6px;margin:0;font-size:12px;color:#4b5563;cursor:pointer}.convite-numeros{margin:-6px 0 18px;display:grid;gap:8px}.convite-toggle{display:flex;align-items:center;gap:8px;border:0;background:none;padding:0;font-size:13px;font-weight:600;color:#b8471f;cursor:pointer}.convite-toggle b{font-weight:400;color:#6b7280}.convite-aviso{margin:0;font-size:12px;color:#93370d;background:#fef0c7;padding:9px 12px;border-radius:8px;line-height:1.45}.convite-chips{display:flex;flex-wrap:wrap;gap:7px}.chip-numero{border:1px solid var(--linha, #e5e7eb);background:var(--surface, #fff);border-radius:999px;padding:5px 12px;font-size:12px;cursor:pointer}.chip-numero.on{border-color:#ff6814;background:#fff1e8;color:#b8471f;font-weight:600}.health-removidas{margin:10px 14px 14px;padding:11px 13px;border-radius:9px;background:#f4f4f5;color:#6b7280;font-size:12px;line-height:1.5}.health-removidas strong{color:#4b5563}.numero-escolhido{display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin:-6px 0 4px;padding:10px 12px;border-radius:10px;background:#fff6f0;border:1px solid #f6d9c6;font-size:13px}.numero-escolhido b{font-weight:700}.numero-escolhido .selo-preferencial,.numero-escolhido .selo-livre{font-size:12px;font-weight:600;padding:2px 9px;border-radius:999px}.numero-escolhido .selo-preferencial{background:#fef0c7;color:#93370d}.numero-escolhido .selo-livre{background:#eef1f4;color:#5c6672}.instance-card .nome-tecnico{color:#9aa1a9;font-size:11px}.atualizando{position:fixed;top:0;right:0;bottom:0;left:0;z-index:9999;display:grid;place-items:center;padding:24px;background:#1814118c;-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);animation:atualizando-entra .25s ease-out}@keyframes atualizando-entra{0%{opacity:0}to{opacity:1}}.atualizando-cartao{width:min(460px,100%);max-height:90dvh;overflow-y:auto;background:var(--surface, #fff);border-radius:20px;padding:34px 30px 28px;text-align:center;box-shadow:0 24px 70px #28160a4d}.atualizando-icone{width:56px;height:56px;margin:0 auto 18px;border-radius:50%;display:grid;place-items:center;background:#fff1e8;color:#ff6814}.atualizando-icone svg{width:28px;height:28px;animation:gira 2.4s linear infinite}@keyframes gira{to{transform:rotate(360deg)}}.atualizando-cartao h1{font-size:21px;line-height:1.25;margin:0 0 12px}.atualizando-cartao p{margin:0 0 10px;font-size:15px;line-height:1.55;color:#5c6672}.atualizando-calma{font-size:14px!important}.atualizando-calma strong{color:#17624f}.atualizando-status{display:inline-flex;align-items:center;gap:9px;margin-top:14px;padding:8px 14px;border-radius:999px;background:#f4f6f8;font-size:13px;color:#5c6672;font-variant-numeric:tabular-nums}.atualizando-status .pulso{width:8px;height:8px;border-radius:50%;background:#ff8c3b;animation:pulsa 1.4s ease-in-out infinite}@keyframes pulsa{0%,to{opacity:.35}50%{opacity:1}}html[data-theme=dark] .atualizando-cartao{background:#1c2622}html[data-theme=dark] .atualizando-cartao p{color:#a9b4b0}html[data-theme=dark] .atualizando-status{background:#253029;color:#a9b4b0}html[data-theme=dark] .atualizando-icone{background:#38231a}@media(prefers-reduced-motion:reduce){.atualizando-icone svg,.atualizando-status .pulso,.atualizando{animation:none}}.users-admin .reenviar-convite{width:100%;margin-top:10px;padding:11px;border:1px solid var(--linha, #e5e7eb);border-radius:10px;background:var(--surface, #fff);font-size:13px;font-weight:600;color:#b8471f}.users-admin .reenviar-convite:disabled{opacity:.5;color:#8b8f96}.users-admin .linha-preferencial{display:block;margin-top:4px}.users-admin .linha-preferencial b{display:inline-block;padding:1px 8px;border-radius:999px;font-size:11px;font-weight:600}.users-admin .pref-dele{background:#fff1e8;color:#b8471f}.users-admin .pref-outro{background:#fef0c7;color:#93370d}.users-admin .pref-nenhum{background:#eef1f4;color:#6b7280;font-weight:400}.users-admin .agent-alerta{margin:0;padding:9px 14px 11px;border-top:1px dashed var(--linha, #e5e7eb);background:#fef6e7;font-size:12px;line-height:1.5;color:#93370d}.senha-temporaria{margin-top:10px;padding:14px;border:1px solid #f0b48a;border-radius:12px;background:#fff6f0;display:grid;gap:8px}.senha-temporaria small{font-size:12px;color:#6b7280}.senha-temporaria code{font-size:20px;font-weight:700;letter-spacing:.06em;color:#b8471f;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;-webkit-user-select:all;user-select:all}.senha-temporaria>button{justify-self:start;padding:6px 14px;border:1px solid var(--linha, #e5e7eb);border-radius:8px;background:#fff;font-size:12px;font-weight:600}.senha-temporaria p{margin:0;font-size:12px;color:#6b7280;line-height:1.5}.troca-obrigatoria{position:fixed;top:0;right:0;bottom:0;left:0;z-index:9998;display:grid;place-items:center;overflow-y:auto;padding:24px;background:linear-gradient(150deg,#ff5605,#ff8c3b)}.troca-obrigatoria form{width:min(440px,100%);background:#fff;border-radius:22px;padding:32px 28px;display:grid;gap:12px;box-shadow:0 24px 70px #542b1447}.troca-obrigatoria h1{margin:0;font-size:24px}.troca-obrigatoria p{margin:0;font-size:14px;line-height:1.55;color:#5c6672}.troca-obrigatoria .troca-porque strong{color:#17624f}.troca-obrigatoria label{display:grid;gap:5px;font-size:13px;font-weight:600;margin-top:6px}.troca-obrigatoria .primary{margin-top:8px;padding:13px;border:0;border-radius:10px;background:#ff6814;color:#fff;font-weight:700}.troca-obrigatoria .primary:disabled{opacity:.5}.troca-obrigatoria .troca-sair{border:0;background:none;font-size:13px;color:#6b7280;text-decoration:underline}.tag-grupo{background:#e0e7ff;color:#3730a3;font-size:10px;font-weight:700;letter-spacing:.04em;padding:1px 7px;border-radius:999px}.bubble .sender-name.participante{color:#3730a3}.instance-card .grupos-toggle{display:flex;align-items:flex-start;gap:9px;margin-top:10px;padding:9px 11px;border:1px solid var(--linha, #e5e7eb);border-radius:10px;font-size:13px;cursor:pointer}.instance-card .grupos-toggle input{margin-top:2px}.instance-card .grupos-toggle span{display:grid;gap:2px}.instance-card .grupos-toggle small{font-size:11px;color:#6b7280}.inbox nav{display:flex;flex-wrap:wrap;gap:4px;padding:8px 6px 0}.inbox nav button{flex:1 1 calc(50% - 2px);min-width:0;flex-wrap:wrap;align-items:center;align-content:center;justify-content:center;gap:3px 3px;padding:9px 3px;font-size:11.5px;line-height:1.15;white-space:nowrap;border-radius:10px}.inbox nav svg{display:none}.inbox nav .nav-count{min-width:17px;height:17px;font-size:9.5px;padding:0 5px;margin:0}.inbox nav .nav-count.attention{padding:0 6px}.inbox nav .active{background:color-mix(in srgb,var(--accent, #18a977) 12%,transparent);border-bottom:2px solid var(--accent, #18a977)}.chat-actions .grupo-aviso{font-size:12px;color:#6b7280;background:#f3f4f6;border:1px solid #e5e7eb;border-radius:999px;padding:6px 12px;white-space:nowrap}.list-tags .tag-instance{display:inline-flex;align-items:center;gap:3px}.list-tags .tag-instance svg{width:12px;height:12px;flex:none;stroke-width:2.4}.list-tags .tag-instance.canal-whatsapp{background:color-mix(in srgb,#18a977 12%,transparent);color:#0f7a54}.list-tags .tag-instance.canal-instagram{background:color-mix(in srgb,#d6249f 13%,transparent);color:#a5187b}.chat-origin.canal-instagram{color:#a5187b;font-weight:650}.chat-origin.canal-whatsapp{color:#0f7a54;font-weight:650}:root[data-theme=dark] .list-tags .tag-instance.canal-whatsapp{background:color-mix(in srgb,#58dbad 15%,transparent);color:#6fe3bb}:root[data-theme=dark] .list-tags .tag-instance.canal-instagram{background:color-mix(in srgb,#f472c8 17%,transparent);color:#f7a3da}:root[data-theme=dark] .chat-origin.canal-instagram{color:#f7a3da}:root[data-theme=dark] .chat-origin.canal-whatsapp{color:#6fe3bb}.instance-header-actions .botao-instagram{background:linear-gradient(96deg,#f9a03f,#d6249f 55%,#7b3fe4);color:#fff;border:0;font-weight:650}.instance-header-actions .botao-instagram:disabled{opacity:.55}.instance-header-actions .botao-instagram svg{width:16px;height:16px}.chat-origin .janela-ok{color:#0f7a54;font-weight:650}.chat-origin .janela-fim{color:#b42318;font-weight:650}.instance-card .selo-canal{display:inline-flex;align-items:center;gap:4px;font-size:11px;font-weight:700;letter-spacing:.02em;padding:2px 7px;border-radius:999px;margin-right:7px;vertical-align:middle}.instance-card .selo-canal svg{width:12px;height:12px;flex:none;stroke-width:2.4}.instance-card .selo-canal.canal-whatsapp{background:color-mix(in srgb,#18a977 12%,transparent);color:#0f7a54}.instance-card .selo-canal.canal-instagram{background:color-mix(in srgb,#d6249f 13%,transparent);color:#a5187b}.instance-card .arroba{font-weight:600}.instance-card.canal-instagram{border-left:3px solid #d6249f}.tarja-ia{position:sticky;top:0;z-index:60;display:flex;align-items:center;gap:14px;flex-wrap:wrap;padding:10px 16px;background:#b42318;color:#fff;font-size:13px;line-height:1.35;box-shadow:0 1px 6px #0000002e}.tarja-ia-texto{flex:1 1 320px}.tarja-ia-aviso{margin-top:5px;opacity:.92;font-size:12px}.tarja-ia-acoes{display:flex;align-items:center;gap:8px;flex:none}.tarja-ia-botao{background:#fff;color:#b42318;text-decoration:none;font-weight:700;font-size:12.5px;padding:7px 13px;border-radius:8px;white-space:nowrap}.tarja-ia-botao:hover{background:#ffe9e7}.tarja-ia-secundario{background:transparent;color:#fff;cursor:pointer;border:1px solid rgba(255,255,255,.55);border-radius:8px;font-size:12.5px;font-weight:600;padding:7px 11px;white-space:nowrap}.tarja-ia-secundario:hover:not(:disabled){background:#ffffff24}.tarja-ia-secundario:disabled{opacity:.6;cursor:default}.tarja-ia-fechar{background:transparent;border:0;color:#fff;cursor:pointer;display:inline-flex;padding:4px;opacity:.85}.tarja-ia-fechar:hover{opacity:1}.tarja-ia-fechar svg{width:16px;height:16px}@media(max-width:640px){.tarja-ia{font-size:12.5px;padding:9px 12px}.tarja-ia-acoes{width:100%}}.tarja-ia.tarja-ia-erro{background:#8a4b00}.tarja-ia.tarja-ia-erro .tarja-ia-botao{background:#ffd8a8;color:#5a3000}.tarja-ia.tarja-ia-erro .tarja-ia-botao:hover{background:#ffe8cc}.avaliacao-ia{margin-top:8px;padding-top:6px;border-top:1px dashed var(--border, rgba(255, 255, 255, .15));display:flex;flex-wrap:wrap;align-items:center;gap:6px}.avaliacao-ia-titulo{font-size:10px;text-transform:uppercase;letter-spacing:.04em;opacity:.55;width:100%}.avaliacao-ia-notas{display:flex;flex-wrap:wrap;gap:4px}.avaliacao-ia-nota{font-size:11px;line-height:1;padding:4px 8px;border-radius:999px;border:1px solid var(--border, rgba(255, 255, 255, .18));background:transparent;color:inherit;opacity:.7;cursor:pointer}.avaliacao-ia-nota:hover{opacity:1;border-color:var(--accent, #6ea8fe)}.avaliacao-ia-nota.escolhida{opacity:1;border-color:var(--accent, #6ea8fe);background:var(--accent, #6ea8fe);color:#0b1220;font-weight:600}.avaliacao-ia-motivo{display:flex;gap:4px;width:100%;margin-top:4px}.avaliacao-ia-motivo input{flex:1;font-size:12px;padding:4px 8px;border-radius:6px;border:1px solid var(--border, rgba(255, 255, 255, .18));background:transparent;color:inherit}.avaliacao-ia-motivo button{font-size:11px;padding:4px 10px;border-radius:6px;border:1px solid var(--border, rgba(255, 255, 255, .18));background:transparent;color:inherit;cursor:pointer}.avaliacao-ia-porque{font-size:11px;opacity:.6;width:100%;font-style:italic}.avaliacao-ia-erro{font-size:11px;color:var(--v32-danger, #ef4444);width:100%}.painel-ia{padding:16px;max-width:1100px}.painel-ia h2{margin:0 0 12px;font-size:18px}.painel-ia-erro{color:var(--v32-danger, #ef4444)}.painel-ia-vazio{opacity:.7;max-width:60ch;line-height:1.5}.painel-ia-resumo{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:10px}.painel-ia-chip{font-size:12px;padding:5px 10px;border-radius:999px;border:1px solid var(--border, rgba(255, 255, 255, .18));background:transparent;color:inherit;cursor:pointer}.painel-ia-chip.escolhida{background:var(--accent, #6ea8fe);color:#0b1220;font-weight:600}.painel-ia-avaliadores{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:14px;align-items:baseline}.painel-ia-legenda{font-size:11px;opacity:.55;width:100%}.painel-ia-avaliador{font-size:12px;padding:3px 8px;border-radius:6px;background:#7f7f7f1f}.painel-ia-tabela{display:flex;flex-direction:column;gap:10px}.painel-ia-linha{border:1px solid var(--border, rgba(255, 255, 255, .12));border-left-width:3px;border-radius:8px;padding:10px 12px}.painel-ia-linha.nota-fora_de_contexto,.painel-ia-linha.nota-ruim{border-left-color:var(--v32-danger, #ef4444)}.painel-ia-linha.nota-razoavel{border-left-color:#d9a441}.painel-ia-linha.nota-boa,.painel-ia-linha.nota-excelente{border-left-color:#3fb950}.painel-ia-cabecalho{display:flex;flex-wrap:wrap;gap:10px;font-size:12px;opacity:.8;margin-bottom:6px}.painel-ia-motivo{font-style:italic;font-size:13px;margin:0 0 8px;opacity:.85}.painel-ia-colunas{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}.painel-ia-colunas p{margin:2px 0 0;font-size:13px;line-height:1.4;white-space:pre-wrap}.painel-ia-rotulo{font-size:10px;text-transform:uppercase;letter-spacing:.04em;opacity:.5}@media(max-width:760px){.painel-ia-colunas{grid-template-columns:1fr}}.fora-do-sistema{margin:4px 0 0;font-size:12px;opacity:.65}.campo-numeros-leitura{margin:12px 0;display:flex;flex-direction:column;gap:6px}.campo-numeros-leitura em{font-size:12px;opacity:.7;font-style:normal;line-height:1.4}.chips-leitura{display:flex;flex-wrap:wrap;gap:6px}.chips-leitura .chip-numero{cursor:default}.invite-form .convite-numeros{grid-column:1 / -1}.invite-form .primary{grid-column:1 / -1;justify-self:start}.campo-times{display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin:12px 0}.campo-times strong,.campo-numeros-leitura strong{width:100%}.campo-times em{font-size:12px;opacity:.7;font-style:normal}.users-admin{--u-campo-h: 40px;--u-raio: 10px;--u-raio-lg: 14px;padding:24px 24px 64px;max-width:1080px;margin:0 auto;color:var(--text)}.users-admin>header{margin-bottom:20px}.users-admin>header h1{font-size:26px;line-height:1.15;letter-spacing:-.02em;margin:0 0 4px}.users-admin>header p{margin:0;color:var(--muted);font-size:14px}.users-admin input[type=text],.users-admin input[type=email],.users-admin input:not([type]),.users-admin select,.user-editor input[type=text],.user-editor input[type=email],.user-editor input:not([type]),.user-editor select{width:100%;height:var(--u-campo-h, 40px);padding:0 12px;font:inherit;font-size:14px;color:var(--text);background:var(--surface);border:1px solid var(--line);border-radius:var(--u-raio, 10px);outline:none;transition:border-color .15s var(--ease),box-shadow .15s var(--ease)}.users-admin input:focus,.users-admin select:focus,.user-editor input:focus,.user-editor select:focus{border-color:var(--accent);box-shadow:var(--v35-focus)}.users-admin input::placeholder,.user-editor input::placeholder{color:var(--muted)}.users-admin select,.user-editor select{-webkit-appearance:none;-moz-appearance:none;appearance:none;padding-right:34px;background-image:linear-gradient(45deg,transparent 50%,var(--muted) 50%),linear-gradient(135deg,var(--muted) 50%,transparent 50%);background-position:calc(100% - 17px) 18px,calc(100% - 12px) 18px;background-size:5px 5px,5px 5px;background-repeat:no-repeat}.users-admin .invite-form{display:grid;grid-template-columns:minmax(180px,1fr) minmax(220px,1.3fr) minmax(150px,.8fr);gap:14px;align-items:end;background:var(--surface);border:1px solid var(--line);border-radius:var(--u-raio-lg, 14px);padding:18px;margin-bottom:28px}.users-admin .invite-form .convite-times,.users-admin .invite-form .convite-numeros,.users-admin .invite-form .primary{grid-column:1 / -1}.convite-times,.campo-times{display:flex;flex-wrap:wrap;align-items:center;gap:8px}.convite-times>strong,.campo-times>strong{width:100%;font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--muted)}.chip-time{display:inline-flex;align-items:center;gap:7px;padding:7px 13px 7px 10px;font-size:13px;font-weight:600;line-height:1;color:var(--text);background:var(--surface);border:1px solid var(--line);border-radius:999px;cursor:pointer;-webkit-user-select:none;user-select:none;transition:border-color .15s var(--ease),background .15s var(--ease)}.chip-time:hover{border-color:var(--accent)}.chip-time input{width:15px;height:15px;margin:0;accent-color:var(--accent);cursor:pointer}.chip-time:has(input:checked){background:var(--accent-soft);border-color:var(--accent);color:var(--accent-strong)}.convite-times>em,.campo-times .dica,.campo-times>em{flex:1 1 100%;font-size:12px;font-style:normal;line-height:1.45;color:var(--muted);margin:2px 0 0}.convite-numeros{display:flex;flex-direction:column;gap:10px}.convite-toggle{display:flex;align-items:center;gap:8px;width:100%;padding:11px 14px;font:inherit;font-size:13px;font-weight:600;text-align:left;color:var(--accent-strong);background:var(--accent-soft);border:1px solid transparent;border-radius:var(--u-raio, 10px);cursor:pointer}.convite-toggle:hover{border-color:var(--accent)}.convite-toggle b{font-weight:500;color:var(--muted)}.convite-aviso{margin:0;padding:10px 13px;font-size:12.5px;line-height:1.5;color:var(--v32-warn);background:var(--v32-warn-soft);border-radius:var(--u-raio, 10px)}.convite-numeros>div{display:flex;flex-wrap:wrap;gap:7px}.chip-numero{padding:7px 12px;font:inherit;font-size:12.5px;line-height:1;color:var(--text);background:var(--surface);border:1px solid var(--line);border-radius:999px;cursor:pointer;transition:border-color .15s var(--ease),background .15s var(--ease)}.chip-numero:hover{border-color:var(--accent)}.chip-numero.on{background:var(--accent-soft);border-color:var(--accent);color:var(--accent-strong);font-weight:600}.users-admin .primary,.user-editor .primary{height:42px;padding:0 20px;font:inherit;font-size:14px;font-weight:600;color:#fff;background:var(--accent);border:none;border-radius:var(--u-raio, 10px);cursor:pointer;justify-self:start;transition:background .15s var(--ease)}.users-admin .primary:hover,.user-editor .primary:hover{background:var(--accent-strong)}.users-admin .primary:disabled,.user-editor .primary:disabled{opacity:.55;cursor:default}.users-admin .user-list{display:flex;flex-direction:column;background:var(--surface);border:1px solid var(--line);border-radius:var(--u-raio-lg, 14px);overflow:hidden}.users-admin .user-list>button{display:grid;grid-template-columns:38px minmax(0,1fr) auto;align-items:center;gap:14px;width:100%;padding:13px 16px;font:inherit;text-align:left;background:transparent;border:none;border-top:1px solid var(--line);cursor:pointer;transition:background .12s var(--ease)}.users-admin .user-list>button:first-child{border-top:none}.users-admin .user-list>button:hover{background:var(--surface-3)}.users-admin .user-list .avatar{width:38px;height:38px;font-size:14px}.users-admin .user-list>button>span:nth-child(2){display:flex;flex-direction:column;gap:2px;min-width:0}.users-admin .user-list strong{font-size:14.5px;font-weight:600;letter-spacing:-.01em}.users-admin .user-list small{font-size:12.5px;color:var(--muted)}.users-admin .user-list .user-numeros{font-size:12px}.users-admin .user-list .user-numeros,.users-admin .user-list .lista-times,.users-admin .user-list .so-leitura{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.users-admin .user-list .tudo{color:var(--v32-ok);font-weight:600}.users-admin .user-list .user-off{color:var(--v32-danger);font-style:normal;font-weight:600}.users-admin .user-list>button>b{padding:4px 10px;font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--muted);background:var(--surface-3);border:1px solid var(--line);border-radius:999px;white-space:nowrap}.drawer.user-editor{display:flex;flex-direction:column;gap:16px;padding:0 22px 28px;background:var(--surface);box-shadow:var(--v35-pop);color:var(--text)}.user-editor>header{position:sticky;top:0;z-index:3;display:flex;align-items:flex-start;justify-content:space-between;gap:16px;padding:20px 0 14px;margin-bottom:2px;background:var(--surface);border-bottom:1px solid var(--line)}.user-editor>header h2{margin:0 0 3px;font-size:19px;letter-spacing:-.015em}.user-editor>header p{margin:0;font-size:13px;color:var(--muted)}.user-editor>header>button{flex:none;width:32px;height:32px;font-size:16px;line-height:1;color:var(--muted);background:var(--surface-3);border:1px solid var(--line);border-radius:9px;cursor:pointer}.user-editor>header>button:hover{color:var(--text);border-color:var(--muted)}.user-editor .profile-photo{display:flex;align-items:center;gap:14px}.user-editor .profile-photo .avatar{width:58px;height:58px;font-size:21px}.user-editor .profile-photo label{display:inline-flex;align-items:center;gap:7px;padding:8px 13px;font-size:13px;font-weight:600;color:var(--accent-strong);background:var(--accent-soft);border-radius:var(--u-raio, 10px);cursor:pointer}.user-editor .profile-photo label input{display:none}.user-editor>label{display:flex;flex-direction:column;gap:6px;font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--muted)}.user-editor>label.active-user{flex-direction:row;align-items:center;justify-content:space-between;gap:12px;padding:12px 14px;text-transform:none;letter-spacing:0;font-size:13.5px;font-weight:600;color:var(--text);background:var(--surface-2);border:1px solid var(--line);border-radius:var(--u-raio, 10px);cursor:pointer}.user-editor .active-user input{width:18px;height:18px;accent-color:var(--accent);cursor:pointer}.user-editor .campo-times,.user-editor .campo-numeros-leitura{padding:14px;background:var(--surface-2);border:1px solid var(--line);border-radius:var(--u-raio, 10px);margin:0}.user-editor .acesso-titulo{display:flex;align-items:baseline;justify-content:space-between;gap:12px;margin:8px 0 0;padding-top:16px;font-size:13px;border-top:1px solid var(--line)}.user-editor .acesso-titulo small{font-size:12px;font-weight:500;color:var(--muted)}.user-editor .permission-actions{display:flex;gap:8px}.user-editor .permission-actions button{padding:7px 13px;font:inherit;font-size:12.5px;font-weight:600;color:var(--accent-strong);background:transparent;border:1px solid var(--line);border-radius:999px;cursor:pointer}.user-editor .permission-actions button:hover{border-color:var(--accent);background:var(--accent-soft)}.user-editor .agent-bloco{padding:12px 14px;background:var(--surface);border:1px solid var(--line);border-left:3px solid var(--line);border-radius:var(--u-raio, 10px);transition:border-color .15s var(--ease)}.user-editor .agent-bloco.on{border-left-color:var(--accent);background:var(--surface-2)}.user-editor .agent-row{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:12px;cursor:pointer}.user-editor .agent-row>span{display:flex;flex-direction:column;gap:2px;min-width:0}.user-editor .agent-row strong{font-size:14px;font-weight:600}.user-editor .agent-row small{font-size:12px;color:var(--muted)}.user-editor .agent-row>input{width:19px;height:19px;accent-color:var(--accent);cursor:pointer}.user-editor .linha-preferencial{align-self:flex-start;margin-top:3px;padding:2px 8px;font-size:11px;font-weight:600;color:var(--v32-warn);background:var(--v32-warn-soft);border-radius:999px}.user-editor .agent-detalhes{display:flex;flex-wrap:wrap;gap:8px 18px;margin-top:10px;padding-top:10px;border-top:1px dashed var(--line)}.user-editor .agent-detalhes label{display:inline-flex;align-items:center;gap:7px;font-size:12.5px;color:var(--muted);cursor:pointer}.user-editor .agent-detalhes input{width:15px;height:15px;accent-color:var(--accent);cursor:pointer}.users-admin .primary,.user-editor .primary{background:var(--accent)!important;color:#fff!important;border:0!important;border-radius:var(--u-raio, 10px)!important}.users-admin .primary:hover,.user-editor .primary:hover{background:var(--accent-strong)!important}.users-admin .user-list{display:flex!important;gap:0!important}.users-admin .user-list>button{border:0!important;border-top:1px solid var(--line)!important;border-radius:0!important;background:transparent!important;display:grid!important}.users-admin .user-list>button:first-child{border-top:0!important}.users-admin .user-list>button:hover{background:var(--surface-3)!important}.users-admin .chip-numero,.user-editor .chip-numero{background:var(--surface)!important;border:1px solid var(--line)!important;border-radius:999px!important}.users-admin .chip-numero.on,.user-editor .chip-numero.on{background:var(--accent-soft)!important;border-color:var(--accent)!important}.users-admin .convite-toggle{background:var(--accent-soft)!important;border:1px solid transparent!important;border-radius:var(--u-raio, 10px)!important}.users-admin .convite-toggle:hover{border-color:var(--accent)!important}.user-editor .permission-actions button{background:transparent!important;border:1px solid var(--line)!important;border-radius:999px!important}.user-editor>header>button{background:var(--surface-3)!important;border:1px solid var(--line)!important;border-radius:9px!important}.user-editor>label input:not([type=checkbox]),.user-editor>label select{border:1px solid var(--line)!important;border-radius:var(--u-raio, 10px)!important;background:var(--surface)!important}.user-editor>label input:not([type=checkbox]):focus,.user-editor>label select:focus{border-color:var(--accent)!important;box-shadow:var(--v35-focus)}.user-editor>header>button svg{flex:none;width:16px;height:16px}.users-admin .convite-toggle{justify-content:flex-start!important}.drawer.user-editor{gap:14px}.user-editor .campo-times{margin:0!important}.drawer.user-editor{overflow-y:auto}.drawer.user-editor>*{flex:0 0 auto}.user-editor .agent-bloco{overflow:visible}.convite-preferencial{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-top:10px;font-size:13px;color:var(--muted)}.convite-preferencial select{flex:1 1 200px;min-width:0;padding:8px 10px;border:1px solid var(--line);border-radius:9px;background:#fff;color:var(--text);font-size:13px}.pareamento-codigo{display:block;margin:18px 0 10px;padding:16px;border:1px dashed var(--accent);border-radius:12px;background:var(--accent-soft, #fff3ec);color:var(--text);font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:30px;font-weight:700;letter-spacing:6px;text-align:center;word-break:break-all}.pareamento-prazo{font-size:13px;color:var(--muted);margin:0}.confere-numero{margin-top:8px;padding:9px 11px;border-radius:8px;font-size:13px;line-height:1.45}.confere-ok{background:#e7f6ec;color:#1b5e34}.confere-nao{background:#fde4e4;color:#9e2424}.confere-checando{background:#f3efec;color:#7f7068}.rotulo-diverge{margin:6px 0 0;padding:8px 10px;border-radius:8px;background:#fff4e5;color:#8a4b00;font-size:12px;line-height:1.5}.qr-ou-codigo{margin:12px 0 0;font-size:13px;line-height:1.5;color:#5b6472}.qr-ou-codigo strong{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:15px;letter-spacing:2px;color:#111827}.instancias-canal{display:flex;gap:8px;flex-wrap:wrap;margin:0 0 10px}.chip-canal{border:1px solid #dde1e7;background:#fff;color:#3d4552;border-radius:999px;padding:6px 14px;font-size:13px;cursor:pointer;display:inline-flex;align-items:center;gap:7px}.chip-canal b{font-size:12px;color:#7a8290}.chip-canal.on{border-color:#111827;background:#111827;color:#fff}.chip-canal.on b{color:#c9cfd8}.instancias-conferencia{margin:0 0 12px;font-size:13px;line-height:1.6;color:#5b6472}.instancias-conferencia b{color:#111827}.ficha-marca{background:#fff;border-radius:14px;padding:26px 28px 22px;width:min(620px,92vw);max-height:88vh;overflow-y:auto;position:relative}.ficha-marca h2{margin:0;font-size:20px}.ficha-sub{margin:2px 0 14px;font-size:15px;font-weight:600;color:#b45309}.ficha-aviso{margin:0 0 18px;padding:11px 13px;background:#fff7ed;border-left:3px solid #f59e0b;border-radius:0 7px 7px 0;font-size:13px;line-height:1.55;color:#7c2d12}.ficha-marca label{display:block;margin-bottom:15px;font-size:13px;font-weight:600;color:#374151}.ficha-marca input,.ficha-marca textarea{display:block;width:100%;margin-top:5px;padding:9px 11px;border:1px solid #d6dae0;border-radius:8px;font:inherit;font-weight:400;resize:vertical}.ficha-marca small{display:block;margin-top:5px;font-weight:400;font-size:12px;color:#6b7280;line-height:1.5}.ficha-nunca textarea{border-color:#fca5a5;background:snow}.ficha-acoes{display:flex;gap:10px;justify-content:flex-end;margin-top:4px}.ficha-marca h3{margin:0;font-size:20px}.casa{background:#fff;border:1px solid #e6e8ec;border-radius:14px;padding:18px 20px;margin-bottom:18px}.casa-cabeca{display:flex;align-items:center;justify-content:space-between;gap:12px}.casa-cabeca h2{margin:0;font-size:19px}.casa-cabeca h2 small{font-weight:400;font-size:13px;color:#6b7280;margin-left:8px}.casa-sub{margin:6px 0 14px;font-size:13px;color:#6b7280}.casa-blocos{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:14px}.casa-blocos>div{background:#f7f8fa;border-radius:10px;padding:12px 14px}.casa-blocos b{display:block;font-size:12px;text-transform:uppercase;letter-spacing:.4px;color:#6b7280;margin-bottom:6px}.casa-blocos pre{margin:0;font:inherit;font-size:13px;line-height:1.5;white-space:pre-wrap;word-break:break-word;color:#374151}.casa-nunca{background:#fff7ed!important;border-left:3px solid #f59e0b}.fichas{margin-bottom:18px}.fichas-rolagem{overflow-x:auto;margin-top:12px}.fichas-tabela{width:100%;border-collapse:collapse;font-size:13px}.fichas-tabela th{text-align:left;font-size:11px;text-transform:uppercase;letter-spacing:.4px;color:#6b7280;padding:6px 10px;border-bottom:1px solid #e6e8ec;white-space:nowrap}.fichas-tabela td{padding:9px 10px;border-bottom:1px solid #f1f2f4;vertical-align:top}.fichas-tabela tr:hover td{background:#fafbfc}.fichas-tabela a{color:#2563eb;text-decoration:none}.ficha-texto{max-width:320px;color:#374151;line-height:1.45}.falta{color:#dc2626;font-size:12px}.herda{color:#6b7280;font-size:12px;font-style:italic}.ficha-inativa td{opacity:.5}.barra-robo{display:flex;align-items:center;flex-wrap:wrap;gap:10px;padding:8px 16px;font-size:13px;border-bottom:1px solid #e6e8ec;background:#f0fdf4}.barra-robo b{font-weight:600}.barra-robo small{color:#6b7280}.robo-bolinha{width:8px;height:8px;border-radius:50%;background:#16a34a;flex:none}.robo-pausado{background:#fff7ed}.robo-pausado .robo-bolinha{background:#f59e0b}.robo-parado{background:#f7f8fa}.robo-parado .robo-bolinha{background:#9ca3af}.robo-acoes{margin-left:auto;display:flex;gap:6px}.barra-robo button{border:1px solid #d6dae0;background:#fff;border-radius:8px;padding:4px 10px;font-size:12px;cursor:pointer}.barra-robo button:hover{background:#f4f5f7}.barra-robo button:disabled{opacity:.5;cursor:default}.robo-menu{flex-basis:100%;display:flex;gap:6px;flex-wrap:wrap;padding-top:2px}.integracoes-page header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}.integ-vazio{color:#6b7280}.integ-card{background:#fff;border:1px solid #e6e8ec;border-radius:14px;margin-bottom:14px;overflow:hidden}.integ-topo{display:flex;align-items:center;gap:12px;padding:14px 18px;cursor:pointer}.integ-topo:hover{background:#fafbfc}.integ-topo small{color:#6b7280;font-size:12px}.integ-seta{margin-left:auto;color:#6b7280;font-size:18px}.integ-bolinha{width:9px;height:9px;border-radius:50%;background:#9ca3af;flex:none}.integ-ligada .integ-bolinha{background:#16a34a}.integ-corpo{padding:4px 18px 18px;border-top:1px solid #f1f2f4}.integ-corpo label{display:block;margin-top:14px;font-size:13px;font-weight:600;color:#374151}.integ-corpo input,.integ-corpo textarea,.integ-corpo select{display:block;width:100%;margin-top:5px;padding:9px 11px;border:1px solid #d6dae0;border-radius:8px;font:inherit;font-size:13px}.integ-corpo small{display:block;margin-top:5px;font-weight:400;font-size:12px;color:#6b7280}.integ-linha{display:flex;gap:18px;flex-wrap:wrap;align-items:flex-end}.integ-curto{flex:1;min-width:220px}.integ-liga{display:flex!important;align-items:center;gap:8px}.integ-liga input{width:auto;margin:0}.integ-chips{margin-top:18px}.integ-chips>b{font-size:13px}.integ-chips>p{margin:4px 0 10px;font-size:12px;color:#6b7280}.integ-grade{display:grid;grid-template-columns:repeat(auto-fill,minmax(210px,1fr));gap:8px}.integ-chip{display:flex!important;align-items:center;gap:8px;margin:0!important;border:1px solid #e6e8ec;border-radius:10px;padding:8px 10px;cursor:pointer}.integ-chip input{width:auto;margin:0}.integ-chip span{display:flex;flex-direction:column}.integ-chip small{margin:0}.integ-chip-on{border-color:#16a34a;background:#f0fdf4}.integ-ok{color:#16a34a!important}.integ-off{color:#dc2626!important}.integ-aviso{margin-top:10px;padding:9px 12px;background:#fff7ed;border-left:3px solid #f59e0b;border-radius:6px;font-size:12px}.integ-acoes{display:flex;justify-content:flex-end;margin-top:16px}.integ-historico{margin-top:20px;border-top:1px solid #f1f2f4;padding-top:14px;font-size:12px}.integ-historico>b{font-size:13px}.integ-aviso-linha{display:flex;gap:12px;align-items:center;flex-wrap:wrap;padding:7px 0;border-bottom:1px solid #f7f8fa;color:#374151}.integ-status{font-weight:600;text-transform:uppercase;font-size:10px;letter-spacing:.4px;padding:2px 7px;border-radius:999px;background:#f1f2f4}.integ-enviado .integ-status{background:#dcfce7;color:#166534}.integ-esperando .integ-status{background:#fef3c7;color:#92400e}.integ-falhou .integ-status{background:#fee2e2;color:#991b1b}.integ-motivo{color:#dc2626}.integ-erro{color:#dc2626!important}.integ-medida{margin-top:20px;border-top:1px solid #f1f2f4;padding-top:14px}.integ-medida>b{font-size:13px}.integ-medida>p{margin:4px 0 10px;font-size:12px;color:#6b7280}.integ-medida code{background:#f1f2f4;border-radius:4px;padding:1px 5px;font-size:11px}.integ-barras{display:flex;gap:8px;flex-wrap:wrap}.integ-barra{display:flex;align-items:baseline;gap:6px;background:#f7f8fa;border-radius:8px;padding:6px 10px;font-size:12px}.integ-barra b{font-size:14px}.ver-como{position:relative;display:flex}.ver-como-abre{opacity:.72;cursor:pointer;transition:opacity .15s ease}.ver-como-abre:hover{opacity:1}.ver-como-fundo{position:fixed;top:0;right:0;bottom:0;left:0;z-index:60}.ver-como-menu{position:fixed;left:68px;bottom:84px;z-index:61;width:290px;max-height:min(60vh,460px);overflow-y:auto;padding:8px;border:1px solid var(--line, #eadfd8);border-radius:14px;background:var(--surface, #fffdfb);box-shadow:0 18px 44px #241c1833;color:var(--text, #241c18);text-align:left}.ver-como-menu>header{padding:6px 8px 4px;font-size:11px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:var(--muted, #7f7068)}.ver-como-nota{margin:0 0 6px;padding:0 8px 8px;font-size:12px;line-height:1.4;color:var(--muted, #7f7068);border-bottom:1px solid var(--line, #eadfd8)}.ver-como-erro{margin:0 0 6px;padding:8px;font-size:12px;border-radius:10px;background:#fdecec;color:#9b1c1c}.ver-como-menu .ver-como-item{display:flex;gap:10px;align-items:center;width:100%;padding:8px;border:0;border-radius:10px;background:transparent;cursor:pointer;text-align:left}.ver-como-menu .ver-como-item:hover{background:var(--accent-soft, #fff0e7)}.ver-como-menu .ver-como-item>span{display:flex;flex-direction:column;min-width:0}.ver-como-menu .ver-como-item strong{font-size:13px;font-weight:600;color:var(--text, #241c18);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ver-como-menu .ver-como-item small{font-size:11px;color:var(--muted, #7f7068)}.faixa-ver-como{position:sticky;top:0;z-index:62;display:flex;gap:10px;align-items:center;padding:9px 16px;background:#241c18;color:#fff;font-size:13px;box-shadow:0 1px 6px #0000002e}.faixa-ver-como svg{width:16px;height:16px;flex:none;opacity:.85}.faixa-ver-como>span{flex:1;min-width:0}.faixa-ver-como strong{font-weight:700}.faixa-ver-como button{flex:none;padding:6px 13px;border:0;border-radius:8px;background:var(--accent, #ff6814);color:#fff;font-size:12.5px;font-weight:700;white-space:nowrap;cursor:pointer}.faixa-ver-como button:hover{background:var(--accent-strong, #e74f00)}.faixa-ver-como button:disabled{opacity:.6;cursor:default}@media(max-width:720px){.ver-como-menu{left:12px;right:12px;width:auto}.faixa-ver-como{flex-wrap:wrap;font-size:12.5px}}.ver-como-menu .ver-como-item .avatar{flex:none;width:40px;height:40px}.avisos-erro{position:fixed;right:16px;bottom:16px;z-index:200;display:flex;flex-direction:column;gap:8px;max-width:min(420px,calc(100vw - 32px))}.aviso-erro{display:flex;gap:10px;align-items:flex-start;padding:12px 14px;border-radius:12px;background:#b42318;color:#fff;font-size:13px;line-height:1.4;box-shadow:0 10px 30px #241c1847}.aviso-erro svg{width:18px;height:18px;flex:none;margin-top:1px}.aviso-erro>span{flex:1;min-width:0}.aviso-erro>button{flex:none;padding:0;border:0;background:transparent;color:#fff;opacity:.8;cursor:pointer}.aviso-erro>button:hover{opacity:1}@media(max-width:720px){.avisos-erro{left:12px;right:12px;bottom:12px;max-width:none}}.lead-toggle{display:none}@media(max-width:860px){.app,.app.unified,.app.unified:has(.atomic-panel),.app.admin-layout{display:grid;grid-template-columns:1fr;grid-template-rows:minmax(0,1fr);height:100dvh;padding-bottom:62px}.app .rail,.app.unified .rail,.app.admin-layout .rail{position:fixed;inset:auto 0 0 0;z-index:120;width:100%;height:62px;flex-direction:row;align-items:center;justify-content:space-around;gap:0;padding:6px 8px;border:0;padding-bottom:max(6px,env(safe-area-inset-bottom));height:calc(62px + env(safe-area-inset-bottom))}.app .rail .mini-logo,.app .rail>span{display:none}.app .rail button{width:44px;height:44px;min-width:44px}.app .rail .avatar{width:34px;height:34px;min-width:34px}.app.admin-layout .settings-page,.app.admin-layout>.admin{overflow-y:auto;min-height:0}.settings-tabs{display:flex;flex-wrap:nowrap;overflow-x:auto;scroll-snap-type:x proximity;-webkit-overflow-scrolling:touch;gap:4px;padding:8px 10px;scrollbar-width:none}.settings-tabs::-webkit-scrollbar{display:none}.settings-tabs button{flex:0 0 auto;scroll-snap-align:start;white-space:nowrap;padding:9px 14px;font-size:13px}.admin header h1{font-size:24px}.admin header p{font-size:13px}.admin{padding:14px 12px 28px}.user-form,.invite-form{grid-template-columns:1fr;display:grid;gap:8px}.user-form input,.user-form select,.user-form button{width:100%}.commercial-settings-grid{grid-template-columns:1fr}.app.unified .inbox{grid-column:1;height:100%;min-height:0}.app.unified:has(.chat-head) .inbox{display:none}.app.unified:not(:has(.chat-head)) .chat{display:none}.app.unified .chat{position:static;grid-column:1;min-width:0;height:100%;min-height:0;display:flex;flex-direction:column}.chat>header.chat-head{display:flex;flex-wrap:nowrap;align-items:center;gap:8px;height:auto;min-height:0;padding:8px 10px}.chat-head .avatar{width:34px;height:34px;min-width:34px}.chat-head .chat-id{flex:1 1 auto;min-width:0;order:0}.chat-head .chat-id h2{font-size:15px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-head .chat-id small{font-size:11px}.chat-head .chat-atomic{flex:1 1 100%;order:3}.chat-head .chat-actions{order:2;margin-left:auto;flex:0 0 auto;gap:4px}.chat-head .chat-actions button{height:34px;padding:0 9px;font-size:12px}.chat-head .chat-actions .btn-text{display:none}.back-to-list{display:grid!important}.messages{flex:1 1 auto;min-height:0;padding:12px 10px}.bubble{max-width:90%}.lead-toggle{display:grid;grid-template-columns:1fr auto;align-items:center;gap:2px 10px;width:100%;padding:9px 12px;border:0;border-top:1px solid var(--line, #e5e7eb);background:var(--surface, #fff);text-align:left}.lead-toggle span{font-size:12px;font-weight:700}.lead-toggle small{grid-column:1;font-size:11px;color:#6b7280;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.lead-toggle b{grid-row:1 / 3;grid-column:2;width:28px;height:28px;display:grid;place-items:center;border-radius:8px;background:#f3f4f6;font-size:16px}.commercial-bar.recolhida{display:none}.commercial-bar{flex-wrap:wrap;gap:8px;padding:10px 12px;max-height:45dvh;overflow-y:auto}.commercial-bar .cb-lead,.commercial-bar label{flex:1 1 100%;min-width:0}.commercial-bar input,.commercial-bar select{width:100%;min-width:0;height:40px}.cb-actions{flex:1 1 100%;flex-wrap:wrap;margin-left:0}.cb-actions button{flex:1 1 auto;height:40px}.composer{flex:0 0 auto;padding:8px;gap:6px;align-items:flex-end}.composer textarea{font-size:16px;min-height:42px;padding:10px}.composer .icon-button,.composer button{min-width:42px;min-height:42px}.atomic-panel{position:fixed;top:0;right:0;bottom:62px;left:0;width:100%;z-index:110}.drawer{width:100%;max-width:100%}.modal>form,.dialogo{width:min(100%,460px);max-height:88dvh;overflow-y:auto}.quality-summary,.ai-metrics{grid-template-columns:1fr}.ai-table-head{display:none}.ai-table>div{grid-template-columns:1fr 1fr;gap:2px 10px;padding:10px 12px}.health-counts{flex-wrap:wrap;gap:6px}.recording-status small{display:none}}@media(max-width:400px){.chat-head .chat-actions button{padding:0 7px}.lead-toggle small{font-size:10px}}